Need help

Discus and support Need help in XBoX Rewards & Social to solve the problem; My account has been stuck it says I get 4 percent because I'm not a gold member but I am a gold member as well as no points received for purchases in... Discussion in 'XBoX Rewards & Social' started by eater0fs0ulz, May 16, 2017.

  1. eater0fs0ulz
    eater0fs0ulz Guest

    Need help


    My account has been stuck it says I get 4 percent because I'm not a gold member but I am a gold member as well as no points received for purchases in the last two months not sure about any missions my account seems to be in limbo

    :)
     
    eater0fs0ulz, May 16, 2017
    #1
  2. crossunitedfate
    crossunitedfate Guest
    Help needed

    I'm not totally understanding this. Are you saying that someone on Live is pulling off some sort of hack on an account that's on your Xbox because of the IP and they're keeping you offline? Hell, I didn't even know they could do that.

    Have you tried customer service? Or maybe even a ping test?
     
    crossunitedfate, May 16, 2017
    #2
  3. iwb100
    iwb100 Guest
    Help needed ?

    Try these steps first.

    How to Troubleshoot an Xbox One Disc Error

    It sounds like you might have a faulty drive or a faulty disc. Have you tried another disc?

    EDIT: Disregard my last line as it sounds more like the update has caused this bug in some X1's and you've just been really unlucky with timing. No doubt MS will fix it soon.
     
    iwb100, May 16, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Need help

    Hello eater0fs0ulz,

    Your purchases in March went towards the Simply Rewarding offer. As stated in our FAQ, you can only earn Credits from one offer. Purchases cannot go towards both MyVIP payback and an offer:

    What type of Rewards can I earn?

    In addition to our special events and offers, there are two easy ways to earn Rewards Credits each month; by completing missions or special offers, or with a MyVIP Star Rank. To see current
    missions, visit the MyMissions page. For more details, please see the Terms and Conditions. Don't forget to check back often to see what's new, as missions are updated frequently!

    To learn more about your MyVIP Star Rank, which gives you a percentage back on what you buy in the Xbox Store, visit the MyRewards page. Once you have earned at least 1 Star, you'll start earning each month
    based on your qualifying purchases from the previous month.

    Please note: Xbox Live Rewards members may not earn Rewards Credits for multiple offers based on performing the same action. For example, your purchases made to complete a monthly mission won't also be eligible for MyVIP.

    Regarding your April payback and Gold Status, apologies for the confusion. There is currently an issue with some preview program members where new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are
    stored in the database. We are working on getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level. Again, we apologize for the inconvenience
    caused by this delay.
     
    XBLRewards8, May 17, 2017
    #4
  5. onyxishere Win User

    Help needs Help

    Call up support and speak with them directly.
  6. Darcus Knight Win User

    help needed

    when you come out the misty door run up the battlement to get TD's attention, turn run back and go up the ladder and kill the 2 dudes there. TD will be close behind on the ground. lock on to him and then jump down on his head holding RB or RT can't remember
    which. RB I think. if u hit him correctly it will take half of his health straight away. after that i nailed him with some long distance magic and some close quarters stabs in the ***. good luck.
  7. Kronic Herba Win User

    Need help??

    [quote user="ChickinOnaChain"]

    @Fuzz...I think the ratio for regular posters and XBA is 3-1 now. And when I got in almost 18 months ago, it took me 7 months to be accepted. I think it's down to 7 days.

    [/quote]

    I totally agree. I used to have an older account that I created on launch, and it took me almost 1 year to be accepted into the Ambassador program. It was a big thing then, because they didn't just hand it out. I figured with my new account, I would give
    it a try, because it had been almost 1 1/2 years since I had my old account. I was accepted into the program in 4 days. It's sad how this can happen. I am amazed how down hill this has gone.
  8. SiskoDog1701 Win User

    Need help??

    I see ambassadors with silver accounts. I was under the impression that it was limited to gold members.
  9. ChickinOnaChain Win User

    Need help??

    @Fuzz...I think the ratio for regular posters and XBA is 3-1 now. And when I got in almost 18 months ago, it took me 7 months to be accepted. I think it's down to 7 days.
Thema:

Need help

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