Need Help with xbox windows app on win11

colbra b · Sep 17, 2023

When i try to buy a game on the xbox app store, specifically on the windows 11 one. i get a "We weren't able to load all options. Close the app, then try again." i restarted my pc and the app updated, troubleshooted wifi but to my suprise... nothing worked Please Help!

:)

Gerardo CG

Hello there, my name is Gerardo and I'm an Xbox player like you. I'll be happy to help.

Please try the following steps:

1. Check that your Windows is completely updated, preferably by installingalso the optional updates.

Go to Settings > Update & Security > Windows Update > Press the "Check for updates" button (even if it says everything is up to date).

2. Perform a reset of the Xbox app and the Microsoft Store as follows:

- Press the Windows + I keys on your keyboard to open Windows Settings and click on the apps option.

- Find the app called "Xbox" and select it, then click on "Advanced Options" and then on "Reset." Confirm the process. Do the same for the application called "Microsoft Store."

3. Restart your PC and check if the problem is solved and if it now allows you to make the purchase from the Xbox app.

If the problem persists, I recommend that you make the purchase directly from the Xbox Store website. If you don't know how to find your game or item on the Xbox Store website, please tell me which game/item you are trying to buy, tell me what region you are from and what device you want to buy it for and I will be happy to provide you with the official purchase link.

I hope this helps and if you have further questions please let me know.

Best regards.

FKJoeXs

I can download xbox app but I cant download xbox live

win11

yes

Marcycn

I'm having trouble finding how to reset. I'm using Win11 and it's up to date as of 2 hours ago. PC settings I know - then I get Apps > Default apps. Then I have Xbox, Xbox Console Companion, Game Bar, Game speech window, game UI, Live. I don't know where to go from here. :-(

Nursemorph

Not sure if Microsoft would patch it or not.

This is a program I found on another thread asking about outputting to 2 sources at once:

https://vb-audio.com/Voicemeeter/index.htm

Note: I have not used this app myself so I have no clue what it's like..it was recommended by an independent Advisor here:

https://answers.microsoft.com/en-us/windows/forum/all/multiple-audio-outputs-on-win11/

Kyle DeHovitz

I'm having the exact same issue. Using the latest drivers for Win11, updated firmware on controller via Xbox Accessories app.

Whenever I turn the controller on, the Xbox logo just blinks about once per second. When I try to pair via Bluetooth in Win11 settings (after holding the pair button on the controller so that the Xbox logo blinks rapidly), I get an error that says: No response from device.

Can anyone else help out here?

Need Help with xbox windows app on win11