Need help with repetitive suspension that had already been completed and I changed my...

One of my suspensions just dissapeared, the suspension I receieved at 4:25 Pm.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Papig1

Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

Because is not possible to access to your account and enforcement details.

The only way to do it is via this site: https://enforcement.xbox.com/ there you can view your enforcement history or start a case review if applicable.

If you want to know how to submit a case review, you can use this link:
https://support.xbox.com/help/family-online-saf...

If the suspension doesn't last more than 48 hours appealing is not possible because this is the time that the enforcement team takes to reply to your request

Ok so that seems to be very similar to my situation... however in my instance after the first suspension I was able to complete a survey to reduce the suspension then was unsuspended then 2 hours later resuspended 7 more times with no option to reduce or
dispute 2 hours after I was already unsuspended. Why wasnt all the suspensions at once? Why wasnt I able to dispute or reduce the other 7?

Did they change that recently? I have been suspended before on comms with multiple messages deleted resulting in a 1 week comm suspension.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

Just a gentle reminder that for enforcement actions there is a dedicated team that handles them which is the enforcement team. I’m so sorry but the reason and all details are only available on your end.

I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

The only way to reach out to the Xbox enforcement team is through submitting an appeal and I understand that you have already done that.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Thank you for your kindness and understanding.

Best Regards,
Darhyl

change your password! you're being hacked.

thankfully my friend helped as she had been through this already.