need help with parental controls

StaidStarfish51 · Sep 24, 2019

Need some help. I bought an Xbox one and set it up for my son to play Minecraft. Unfortunately I did not set it up for him to be the child. He is set up as the adult. I cannot put any parental controls on it. Does anyone know if I can buy another Xbox
and transfer his Minecraft game to the new Xbox with out losing his MInecraft world and set it up in the manor so I can regain control?

Thanks

:)

Wishcatcher

Hi,

Go to your account settings here https://account.microsoft.com/family/ , add your child then you will be able to control what you want on his account.

Regards

BaM BooZeLLed

Hello,

Factory settings would be basically formatting your XBOX 360's hard drive.

Press the Guide button on your controller, go to Settings, and select System Settings.

Select Storage or Memory.

Select the storage device that you want to rename, and then press Y on your controller.

Select Format. You will see the following message:

This will delete all content on this device. Do you wish to continue?

Select Yes to format the storage device.

If you are asked to enter your console serial number, do so, and then select Done. This step helps to guard against accidental formatting.

The console serial number is located on the back of the console and behind the oval door on the front of the console.

Serial info support.xbox.com/.../serial-number

BaM BooZeLLed

Forgot to check suggested answer.

HassanB

Hello,

You will need to first accept the terms of use this time around using the old parental information. Once you've done that and you are in your account you should be able to switch the parental e-mail account to another e-mail.

Please first try and reset the parental e-mail password, if that does not work, try to fill out the account recovery form located
here.

If you'd like to change the parental account on file after you've accepted the terms on both the parent and child account you will need to login to the Parent account and remove the Child from "the family". After that, sign out and sign in on the Child
Account. You should be prompted to sign in with a Microsoft Account (WLID) and password which will be the new Parent account. (That's direct from Mister Gwyther so it should work once you've accepted the new terms on both the child
and the parent account).

Miss Bijoux

Hey there ThickPilot!

For help with an Xbox 360 console parental controls, you'll want to reach out to our phone or chat support teams. They can hopefully help get you sorted.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

need help with parental controls