Need help with Microsoft Movies & TV Missions.

Hello Un4given Raider,

From the FAQ:

When will I receive my Rewards?



Your Rewards Credits and MyVIP Gems will appear as pending within 96 hours of completion of each specific offer.

We see that these purchases were made on the 17th, so we only received them yesterday. Please allow for a full 96 hour processing for Rewards.

Hello Albyyy,

Thanks for coming to the forums. Here is a
page about Movies and TV. To answer your questions:

1. Any movie you purchase or is available through the app.
2. No you only need the Microsoft account and the app.
3. You will be able to watch what is currently running on the Movies & TV app.

Hope this helps.

Brad

Direct Message from THE MEGATRONIC: "I made the perchase on my Xbox in the Xbox store. Does that still count?"

The terms and conditions of the Gotta Get 'Em All Mission say the movies need to be purchased through the Microsoft Movies & TV App. So, my assumption is that they won't count. I would get some more information from official Rewards Support, though!

I've learned that this particular movie (Sorcerer, 1977) is distributed by Paramount and thus won't play on Movies Anywhere because MA doesn't have a contractual agreement with Paramount.

Therefore, what I really need your help with is how to cast this movie from my Microsoft Surface laptop's Movies & TV app. When I try to cast this movie, it simply will not connect to either the Samsung TV or the Google Chromecast. That's what I need help with. Is there any way I can speak with you on the phone about this? Or otherwise, is there any way you can help me?

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi Charles you can watch movies with the Microsoft Movies and TV app on your device. Also you can stream media by casting it to a device.

Hi again. I wish you could explain to me how to do this. My TV displays our cable on HDMI1. We have our Google Chromecast device connected to HDMI2. When we want to stream content from our phones or laptops, we switch the TV to HDMI2, and the streaming apps connect automatically. When I try to stream this Microsoft movie (Sorcerer, 1977) to the Chromecast on HDMI2, it says it can't connect. Likewise, just trying to cast it to the TV via HDMI1 does not connect, either. The only other ports available are InputAV1 and InputComponent, neither of which have a device connected, but the movie will not connect or cast to either of those. Please help me to be able to cast this movie from my Surface laptop to my Chromecast (in HDMI2 port on Samsung Smart TV). Also, is there any way I can access the movie on my Samsung S21 smart phone?

If you are using Microsoft Movies and TV it is not compatible with Chromecast as a workaround you can mirror your computer to your tv that should work, for Samsung smart phones I will recommend to contact their support site for more information, curently there is no app for android to watch them.

Thanks for the heads up! Unfortunately we are unable to assist with Microsoft Movies & TV issues here on the Xbox Forums. The best place to report issues with Microsoft Movies & TV will be in our
Microsoft Movies & TV Support Forum. That way the appropriate team can have visibility and assist further.

Hope this helps!