Need help with looking for group post

Hello KHI Simpo,

We appreciate you for bringing this up to Xbox Forum.

It seems like that you have issues playing multiplayer game with friends on World Star Wars. As per description, you got an error message.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. What platform are you playing (Xbox Console, PC or phone)?
   
2. Was this working before?
   
3. Recent activity or changes made before the issue appeared?
   
4. What troubleshooting steps have you done so far?
   
5. Do you mind sending a screenshot of the exact error message?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

We are looking forward to your response.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

Hi KHI Simpo 🅻 🅴 🅶 🅴 🅽 🅳,,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Ok, so have you checked your account on http://enforcement.xbox.com That would be the place it would show and suspensions you may have....

This is a known issue. See this tweet from @XboxSupport http://twitter.com/XboxSupport/status/1191986529532555265

These problems tend to occur frequently on the Xbox Console Companion app on Windows 10. Refreshing is the only way to correct it or simply close the app and re-open it.