Need help with gifted game not transferred

Hi Picolas,

Sorry, I discussed this topic with another moderator and I realised that there may have been a misunderstanding from my side. I thought you redeemed a game code (which you can’t transfer to another account) and not a gift card like Microsoft balance.

So if it’s a gift card, then you actually can purchase any game as a gift and this is a possible workaround to transfer the game to another account. So the information provided by the virtual automated support agent was technically true.

Refer to the following support articles:

Help with giving digital games as gifts | Xbox Support

https://news.xbox.com/2020/11/20/how-to-buy-a-digital-game-as-a-gift-this-holiday/

If you’ve already purchased the game on the account with the gift card, you can request a refund and then purchase the game through the gift option.

Please let me know if I need to clarify anything here.

I accidentally redeemed xbox gift card to my microsoft account instead of my son’s. I dont have an xbox account but need to transfer the funds to my son’s account. I read that transfer isn’t possible. Is there any way?

No there isnt any way. Nothing is transferable between accounts. What you can do however is use the balance on your account to gift a game of your sons choosing to their own account by selecting "buy as gift" when purchasing whatever game they want.

You can’t transfer a game license.

If you’d like to gift a digital game, please refer to the link: https://support.xbox.com/en-US/games/purchasing/help-for-issues-when-gifting-digital-xbox-game

Greetings Boydboyz,

Unfortunately, once a gift card is redeemed, it cannot be transferred over. However, you can gift purchases from that account over to yours using the gift card as the payment method.

To learn more about how to gift purchases, check out the following article here.

You would need to choose the option to purchase as a gift when buying the game to give it to someone else. Otherwise, the game is tied to your account and you cannot transfer ownership to someone else. You can try submitting a refund request to refund the order and the purchase it again as a gift to give to him.