Need help with finding where I could contact to recover my minecraft account.

Hi Boomer Balling,

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Thank you for understanding.

Kind regards,
Marrion

Hi Boomer Balling,

Welcome to Microsoft Xbox Community Forum. I understand that you need help with finding where you could contact to recover your Minecraft account. I'm sorry to hear that you've forgotten the Microsoft email and password in which you used to log in to your Minecraft account.

I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can in helping you with the process.

To recover your Microsoft Account, please use the Microsoft Account Recovery form from this page: Help with the Microsoft account recovery form - Microsoft Support. Check the page also for help on how to use the form.



Kind regards,
Marrion

I have contacted them multiple times, sadly to no avail.

The first time I was told I needed to request an account recovery, but it was not actually filed and I had to wait two weeks before trying again.

The second time, I requested another account recovery, thinking it was for my MINECRAFT account, but was told I could not recover my MSA, which I was not interested in recovering anyway.

The third time, I explained my issue more clearly, but was told that there was nothing they could do and I should try contacting Minecraft support, which could not help me either as my Minecraft account has been migrated and linked to a Microsoft account.

Thank you for the detailed information, sura. Since we do not know the current email address of your original Microsoft account where your Minecraft account is currently linked to, I am afraid that it's really hard to recover it because even the Microsoft Support needs our account email address in checking our profile details to guide us with the account recovery.

I suggest that you try to contact Minecraft Support team if they can be able to assist or help you finding the correct Microsoft account that's linked with your Minecraft account here https://help.minecraft.net/hc/en-us/request/new

Hello Bob J, I am an independent advisor and I would be happy to help you today. My name is Khaji

I'm sorry you're going through this. Here are some steps you can follow to try to recover your Minecraft account:

Sign in with Microsoft: On the Minecraft sign-in screen, choose “Sign in with Microsoft” and enter your email

Microsoft Account Recovery Form: If you can't sign in, you can try to recover your account through the Microsoft Account Recovery Form.

This form can only be used if two-step verification is not activated

Contact Minecraft Support: If you are unable to recover your account through the recovery form, you can try contacting Minecraft Support

Contact Xbox Support: If you still can't recover your account, you can try contacting Xbox Support

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.