Need help with Dolby Atmos

Smitley · Apr 4, 2018

Hello,

I have an SJ9 sound bar connected to my TV with an ARC cable. My Xbox one x connects directly to my sound bar. I have installed Dolby Access app and configured it to work with my sound bar. Atmos sound works until I plug in a headset. Then Atmos sound disconnects.
I would like Atmos sound to come out of my sound bar and be able to use my single ear headset to talk to people. Does anyone know if there is a setting to make this happen? Is this a Microsoft bug or an Atmos App bug.

Thanks!

:)

SnaggedVase3132 · Apr 4, 2018

XBOX Preview Program for Dolby Atmos

I need an invite to get access to a Dolby Atmos update with the Xbox Preview Program. Can someone help me out here?

DoubleT6713 · Apr 4, 2018

Xbox will only output sound in Dolby Atmos

Since the April Xbox One update, my Xbox will now only output sound in Dolby Atmos mode, even when the content I am watching does not support Dolby Atmos. Before the update, there would only be Dolby Atmos sound when the show or movie I was watching supported
Dolby Atmos. This isn't all that bad, except with Dolby Atmos I am unable to change the sound mode that my soundbar outputs. For example, when I am watching sports, I can't change the sound to sports mode because it thinks my cable service is somehow providing
Dolby Atmos sound.

GodsAssassin007 · Apr 12, 2018

When you plug the headset in does it give you a little menu on pop out window to control the volume of chat and game? If so the sound bar is disconnecting because it is trying to use the headset instead.

iTsFx

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you have already confirmed that your headset device supports Dolby Atmos and have configured the audio settings on your Xbox, here are a few more steps you can try to enable Dolby Atmos for Headphones on your Xbox One:

Check if you have an active Dolby Atmos license: To enable Dolby Atmos for Headphones, you need an active Dolby Atmos license. To check if you have an active license, go to the Microsoft Store on your Xbox One, search for "Dolby Access," and check if it says "Owned" next to the app. If it doesn't, you may need to purchase the app to get the license.

Install and setup the Dolby Access App: If you have an active Dolby Atmos license, make sure that you have downloaded and installed the Dolby Access app on your Xbox One. Once the app is installed, launch it and follow the instructions to set up Dolby Atmos for Headphones.

ArminatorX

Is it possible that you set your sound output for headphones to Dolby Atmos and didn't buy the Dolby Atmos App?

If so, you will be able to try Dolby Atmos through Headphones for 14 days, after which it'll stop working.

You need to switch to basic Stereo or Windows Sonic if you want spatial 3D sound without paying for Dolby Atmos.

Zero420override

Here is a link to a list of Dolby Atmos enabled games for Xbox. I hope this is what you are looking for and helps.Xbox One Dolby Atmos Game List

napalm 31337

Hi RomiDumitru,

*maybe* this "problem" is exactly how the Dolby Atmos App on Xbox One X works.

Dolby Atmos native content? perfect! Dolby Atmos playback.

No Dolby Atmos? the App upmix current audio track to Dolby Atmos (the headphones features works in this way).

I don't know if is intentional.

JamesWenham1

I have dolby support - and dolby access. It works perfectly wirh netflix, atmos games, you tube etc, its purely thr UHD player ane or does not support dolby atmos. Needs an update from microsoft

Need help with Dolby Atmos