Need help with capturing clips in Apex Legends

I was able to do regular captures on CODMW until sometime mid-February. Now it only records a 16 second clip and they aren't anywhere near the time I wanted to be clipped. Just 16 random seconds and sometimes not even from the right game! Apex Legends games,
any other game, no problems. Only CoDMW so far for me.

I have over 300gb on my internal drive and 1TB free on my external. I've deleted old game clips. Nothing helps.

Yes I believe you are misunderstanding the problem here. The issue is only in Apex legends from what I tested. It is not that there is no sound in the clips. The issue is the front and rear audio speaker channels are not being recorded during clips. Here is one of the clips I recorded on the newer Xbox SX model where the audio sounds as it should.

https://www.xbox.com/en-US/play/media/EADW4JBHG7

Contrast that to the first clip in my original post which was recorded on the launch model with the issue in question.

To answer all you other questions, yes I have done so. Here is the post I made on the EA help forums.

https://answers.ea.com/t5/Bug-Repor...ssue-only-in-Apex-legends/m-p/12368347#M96756

I have plenty of other examples as well. Just me know if you need anything else during your investigation.

Did you try contacting the Apex support team:

https://help.ea.com/en-us/help/apex-legends/ape...

hi thanks for contacting us.

if you have a bug like this i would head to the apex website

https://help.ea.com/en/apex-legends/apex-legends/

hope this helps

steve

Hi there! This is Virginia O.

I understand that you want to get Apex legends.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Yes, Apex Legends is available on PC! You can play it through multiple platforms:

1.Steam: Download Apex Legends from the Steam Store: https://store.steampowered.com/app/1172470/Apex...

2. EA App: You can also access it via the EA App, which is Electronic Arts' official launcher: https://www.ea.com/en/games/apex-legends/apex-l...

3. Epic Games Store: Apex Legends is available for free on the Epic Games Store: https://store.epicgames.com/en-US/p/apex-legend...

Apex Legends is available in the Microsoft Store, but only for Xbox consoles like Xbox Series X|S and Xbox One.

Thank you for your cooperation.