need help understanding why i don't get reward points

Discus and support need help understanding why i don't get reward points in XBoX Rewards & Social to solve the problem; i buy games and monthly memberships but i get no points.. what have i ben doing wrong c8360ffb-c00b-4ca6-a062-d115dc04dee0 Discussion in 'XBoX Rewards & Social' started by chickosticker6, May 17, 2017.

  1. need help understanding why i don't get reward points


    i buy games and monthly memberships but i get no points.. what have i ben doing wrong

    :)
     
    chickosticker6, May 17, 2017
    #1
  2. yoyoalan
    yoyoalan Guest
    Why i don't get any rewards points

    Hi, why i didn't get eny reward points for my xbox live renewals, two years in a row.

    Thank you
     
    yoyoalan, May 17, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Why i don't get any rewards points

    As stated in your other thread, there are no offers to receive credits for renewing gold. That offer ended July 1, 2014.
     
    Smwutches, May 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    need help understanding why i don't get reward points

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
    gold
     
    Smwutches, May 18, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello chickosticker6,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    We have not given out Credits for Xbox Live Gold renewals since July 2014. Also, MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set
    your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    need help understanding why i don't get reward points

    Hello chickosticker6,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    We have not given out Credits for Xbox Live Gold renewals since July 2014. Also, MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set
    your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
  7. Smwutches Win User

    need help understanding why i don't get reward points

    In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
    gold
  8. Smwutches Win User

    Why i don't get any rewards points

    As stated in your other thread, there are no offers to receive credits for renewing gold. That offer ended July 1, 2014.
  9. EzequielNeves19 Win User

    Why did Xbox change the reward points system to make it so hard to earn points. Why would yoi want to punish loyal customers?

    Hello He S how are you?

    My name is Ezequiel I'm an Independent Consultant.

    I understand your frustration, Microsoft Rewards is constantly changing, it goes without saying that you can earn your rewards points in a variety of ways.

    You don't need to spend money to get points.
  10. IAmLuso Win User

    I didn't get my ''ONE STAR'' upgrade for purchasing more than 106$ in February 2017???

    For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.
    I don't understand where that is???
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