Need help replacing faulty Elite 2 controller. Website not honoring new 1 year warranty!

Well firsr get the amazon receipt make sure they were new not used

Used then it wouldve been from the first purchasers purchase date not yours

The Elite Series 2 controller has a 1 year warranty.

If your controller isn’t working and needs replacing, go to https://beta.support.xbox.com/help/hardware-network/controller/controller-warranty and
enter the controller’s serial number at the bottom of that page. For the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.

Faulty controller now. The only workout around is some games let you change the dead zone. Unless its an elite controller. Serise 2 has a 1 year warranty, or if its a serise 1 or all together out of warranty you can set your own dead zones.

Yes you can. I preordered my Series X from Best Buy. I received it Nov 11th.

Just this morning I added the Microsoft Extended warranty for $49 plus tax.

You have 45 days from purchase date to add it.

It's a great deal in that it extends the warranty out 3 years (not 3 years past initial warranty, just 3 years from registered date) and covers up to 2 controller replacements (only 1 replacement if controller is the Elite) and 1 console replacement.

Best Buy wanted $69 and only extended 2 years and included only 1 controller replacement and 1 console replacement.

Hello there,

When it comes to the Elite Controller, unlike the other controllers and accessories, it has a year warranty. If you Contact Xbox Support or go to the account.microsoft.com/devices website you can set up a replacement order for your Elite Controller since
its still within the year warranty.