Need help regarding to my Xbox Elite Controller Series 2

Hello, SavageGang423. I’m Arturo, and I’ll be glad to assist with your inquiry today.

Can you share more details about your inquiry regarding technical support for your Elite Series 2 controller?

Regards,

Arturo.

The Elite Series 2 controller has a 1 year warranty.

If your controller isn’t working and needs replacing, go to https://beta.support.xbox.com/help/hardware-network/controller/controller-warranty and
enter the controller’s serial number at the bottom of that page. For the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.

Turns out, the Xbox Elite Series 2 controller needed to be replaced.

Hello Kingmemphis637,

Thank you for your post. You can find the Xbox Elite Wireless Controller Series 2 from available retailers on the following page:

Xbox Elite Controller - Retailers.

I hope this helps.

Hello Matthieucarlot,

Thank you for posting here on the Xbox forums. Looking at the website, I am not seeing any extra bonus for pre ordering. Check out this link regarding the

Xbox Elite Wireless Controller Series 2.

A list of items you will be getting :

• Xbox Elite Wireless Controller Series 2
• Carrying case
• Set of 6 thumbsticks: Standard (2), Classic (2), Tall (1), Wide Dome (1)
• Set of 4 paddles: Medium (2), Mini (2)
• Set of 2 D-pads: Standard, Faceted
• Thumbstick-adjustment tool
• Charging dock
• USB-C cable

Hope this helps!