Need Help Recovering Forza Horizon 5 Progress After Account Hack

Hi Jp_Adams, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Sadly, that's not possible, we can't transfer content from one account to another, and, if it was, you would still need to have access to the other account.

Hello, I hope you are well.

Please try the steps below.

If your Forza progress is not yours and there is hacking activity on your account, the first step is to change your Microsoft account password to secure access. If the issue persists, you may need to contact Microsoft support to recover your account.

Detailed steps:

1. Change your Microsoft account password:

Sign in to your Xbox profile and change your password to a new, secure one.

2. Check your email:

Make sure your Microsoft email account is still associated with your Xbox account and that you are receiving security notifications.

3. Contact Microsoft support:

If your account is still compromised or you are unable to regain access, contact Microsoft support for assistance. They may have information on how to recover your progress and identify the source of the hacking activity.

4. Delete your saved data: If the issue is related to losing your game progress, it’s possible that your Forza Horizon 5 saved data has been corrupted or deleted by hackers. To do this, go to your console’s settings, go to the storage area, and delete your Forza Horizon 5 saved data. This will reset your game progress, but it will also erase any progress made by a hacker.

I didnt create any new account i just recover it with the microsoft recovery steps like password and after the phone number that was not changed but my main problem its that i lost the games that i payed i had Forza Horizon 4 Forza Horizon 5 and some DLS`s that are all gone and i want my games back i even have the proof for Forza Horizon 5.

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

Hi Lunaria20, this is Manuela!. I'm an Independent Advisor ready to assist you with this

I'm sorry to hear you lost the progress in Forza Horizon 5. In situations like this I recommend you to reach Forza support.

They can help you to recover this progress, before that make sure to follow all the steps provided in the next article:
https://support.forzamotorsport.net/hc/en-us/ar...