Need help my just dance unlimited (1 year) has been charged twice

WonkierDegree2 · Jul 6, 2018

Yesterday (7/05/18) i bought a membership for a year of just dance unlimited, but it seems that the charged was make twice, what can i do to get a refund for one of the memberships???

:)

howieb42 · Jul 6, 2018

Just Dance Unlimited Paid For it Twice, And cannot download 1 month subscription

Just Dance Unlimited Paid For it Twice, And cannot download 1 month subscription, Any help on this issue would be appreciated

Goldfinger 2014 · Jul 6, 2018

Paid for a game and it says I need to pay for it again xbox one

Similar issue here with Just Dance Unlimited. Bought it online from my PC. My credit card has been charged.

But Xbox one console wants me to pay for it again. Going to wait for a resolution.

Smwutches · Jul 6, 2018

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Goldfinger 2014

Similar issue here with Just Dance Unlimited. Bought it online from my PC. My credit card has been charged.

But Xbox one console wants me to pay for it again. Going to wait for a resolution.

scorpas Dami

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Just a friendly reminder, Just Dance Unlimited 1 - Year is an online streaming service that grants you access to a catalog of more than 700 tracks playable via Just Dance 2022, and more than 400 tracks playable via Just Dance 2021, Just Dance 2020, and Just Dance 2019, for the duration of your subscription. Not compatible with Just Dance 2023 Edition, Just Dance 2016, Just Dance 2017, or Just Dance 2018. In other words, it's just content for the game and as per the Store page, it says there that "This content requires a game (sold separately)."

You may confirm it at https://www.xbox.com/games/store/just-dance-unl....

Okey, thank You for the quick answer.
So for example, if I buy a blu-ray version of "Just Dance 2020", then I will be able to use Just Dance® Unlimited? Or I need to buy a digital version of the game?

John P_14

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Just a friendly reminder, Just Dance Unlimited 1 - Year is an online streaming service that grants you access to a catalog of more than 700 tracks playable via Just Dance 2022, and more than 400 tracks playable via Just Dance 2021, Just Dance 2020, and Just Dance 2019, for the duration of your subscription. Not compatible with Just Dance 2023 Edition, Just Dance 2016, Just Dance 2017, or Just Dance 2018. In other words, it's just content for the game and as per the Store page, it says there that "This content requires a game (sold separately)."

You may confirm it at https://www.xbox.com/games/store/just-dance-unl....

XBF Crystal P

Hey there!

Thanks for reaching out. The available line for Just Dance for Xbox One.

This is an Online Streaming service playable Via +JUST DANCE 2019, JUST DANCE 2018 & JUST DANCE 2017 & JUST DANCE 2016

Hope this helps.

Need help my just dance unlimited (1 year) has been charged twice