Need help installing xbox game pass for PC as the .net framework has an initialisation error

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey CarsonPurvis, how are you today? Hope you're well.

A lot of users are having this same problem to install the app on PC. :/

We are thinking that is an issue with the app itself and not the hardware.

But there are a couple of things we could try.

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

That's an error from the .net framework on your PC. Try updating your framework. What type of OS are you using?

Hello, mrs bee1

Welcome to Microsoft Community.

It seems that you are having trouble playing your favorite game. Some of the solutions stated that you need to install the .NET Framework version 4.0.30319 on your computer. The .NET Framework is a software platform that allows applications to run on Windows. Some applications require a specific version of the .NET Framework to work properly.

There are a few ways you can try to install the .NET Framework version 4.0.30319 on your computer. Here are some possible solutions:



1-> You can download the standalone installer from the official Microsoft website. This is a file that contains everything you need to install the .NET Framework version 4.0.30319 without an internet connection. Just double-click the downloaded file and follow the instructions on the screen.

Download Microsoft .NET Framework 4 (Standalone Installer) from Official Microsoft Download Center

2-> You can use the .NET Framework Repair Tool. This is a tool that can detect and fix common issues with the .NET Framework installation on your computer. Just download and run the tool and follow the instructions on the screen.

Download .NET Framework Repair Tool from Official Microsoft Download Center

3-> You can check for Windows updates. Sometimes, Windows updates can include the latest version of the .NET Framework or fix any problems with the existing installation. To check for Windows updates, go to Settings > Update & Security > Windows Update and click Check for updates.

I hope this helps you solve your problem and enjoy your game.

Best regards,



Chandy |Microsoft Community Support Specialist

I'm sorry that you followed the suggested steps and still haven't been able to resolve the issue with the .NET Framework error. Below I will provide you with some additional steps you can try:

Uninstall the .NET Framework: Go to the Windows Control Panel, select "Programs" or "Programs and Features," and look for any version of the .NET Framework installed on your system. Uninstall all versions you find.

Download and install the .NET Framework: Visit the official Microsoft website and download the latest version of the .NET Framework compatible with your operating system. Make sure you select the correct version (for example, .NET Framework 4.0) mentioned in the error message. Run the installer and follow the instructions to complete the installation.

Clean up temporary files: Open "Run" (press Windows key + R), type "%temp%" (without quotes) and press Enter. This will open the temporary files folder. Select all files and folders in the folder and delete them. Repeat this process for "C:\Windows\Temp" and "C:\Users<your_username>\AppData\Local\Temp". You may need administrator permissions to access some of these folders.

Restart your computer: After completing the steps above, restart your computer to ensure the changes take effect.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Hello Rahat B, I am an independent advisor and I would be happy to help you today. My name is Khaji

I'm so sorry you're going through this, Rahat. I understand that it can be frustrating when things don't work as expected.

Repair .NET Framework: You can try to repair your .NET Framework installation with the .NET Framework Repair Tool. If your application still does not start after you repair the .NET Framework, your application may have a problem

.NET Framework Repair Tool: Download the .NET Framework Repair Tool (NetFxRepairTool.exe). The tool runs automatically when the download is complete.

Restart your computer: Be sure to restart your computer after each step to ensure the changes are applied correctly.

Thank you very much for your patience and understanding! If you need anything else, don't hesitate to contact us again.