Need help installing Redfall on xbox app on PC.

Hi, Kevin. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app and Xbox app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button, do the same for the Xbox app, try installing the game again, and see if it works.

Solution 2: Check if all the updates are installed for your device by going to Settings > Windows Update > Check for updates.

Solution 3: Please open the PowerShell in admin mode and paste the following below:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

It finally worked after switching drives (although it was the 3rd drive I tried to install it on before it worked)

Thank you for your help.

Please try changing the drive for installation by going to Settings > System > Storage > Advanced Storage settings > Where new content is saved. Let me know if it works.

Hi Ron,

Thank you for responding, but I have attempted all 3 options you suggested with no results.

Thank you,

Kevin

Hi Kathy.

Thanks for the detailed response. Answer to questions you asked -

1. I don't have those other games installed anymore, so I'm not sure whether they still have the same issue. But I'm pretty sure they will still have same issue.
   
2. They were not fixed. I gave up trying to play them locally on my PC.
   
3. I was not part of Xbox Insider, but I joined it just now, hoping to see if that fixes the issue. I'm not Windows Insider.
   
4. Xbox app version 2304.1001.15.0
   
   Gaming Services 11.76.5001.0 (when I created this post)
   
   Gamaing Services 12.77.3001.0 (right now, after latest update). After this update, trying to launch the game is also showing Error code: (0<8007042b)
   
   
   
   
   
5. Windows 11 Home 22H2 (0S Build 22621.1635)
   
6. It did not launch ever. The issue exists immediately after installation finishes.
   
7. I'm using the stock Windows Security for anti-virus and firewall. I don't have any additional antimalware, VPN, proxy and PC Optimizer installed. I did add D:\Games\XBoxGames\Redfall\Content folder to the Windows Security antivirus exclusion list. I also tried running the game after disabling antivirus realtime protection and disabling firewall. Same crash happens.
   

Alredy done troubleshooting

Device has been rebooted many times.

Windows, Xbox app, Gaming Services, Redfall app - all are up-to-date.

I am signed in to the Xbox app and the MS Store with the same account.

Already tried Verify and repair of the RedFall game from Xbox app. Also tried Repair / Reset of MS Store, Xbox app, Gaming Services, Redfall app from Windows Settings.

New troubleshooting done now

Removed and reinstalled Gaming Services. Rebooted device and then reinstalled RedFall from xbox app. Still getting same crash and error.

Additional Observations

Here's the ownership and permission details of D:\Games\XBoxGames\Redfall\Content\Redfall\Binaries\WinGDK\Redfall.exe, if that helps -





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