Need help getting the 50,000 rewards points in my account after wife purchased xbox one s.

OG M1 · Dec 16, 2016

Hi, yesterday my wife purchased an Xbox one s bundle for me for Christmas. She was not signed into my account when she made the purchase, I realized it after the purchase has been completed. I would like the 50,000 reward points that you guys are offering
when you buy a Xbox one S put into my account.

Spent 5 hours last night on chat and the phone with xbox and microsoftstore help all to get the runaround. I finally spoke with a manager but he was not able to help. Can someone please help me on this as it now has become very irritating? Thank you.

:)

OG M1 · Dec 16, 2016

Need help getting the 50,000 rewards points in my account after wife purchased xbox one s.

Hi, yesterday my wife purchased an Xbox one s bundle for me for Christmas. She was not signed into my account when she made the purchase, I realized it after the purchase has been completed. I would like the 50,000 reward points that you guys are offering
when you buy a Xbox one S put into my account.

Daft Badger · Dec 16, 2016

Need help getting the 50,000 rewards points in my account after wife purchased xbox one s.

I assume this is a rewards promo?

Xbox live rewards forums are here
https://forums.xbox.com/en-US/forums/4621af49-9b03-45cd-8b43-486891cb05a2_5030e852-0de4-4e1b-bbad-1d4827a65b1a/Xbox-Live-Rewards-Questions

XBLRewards3 · Dec 19, 2016

Hi OG M1. Unfortunately, to qualify for the 50,000 Credits, the purchase must be made with your own Microsoft account from microsoftstore.com. If her account was registered for the Rewards program at the time of purchase, then she may have qualified for
one of our console offers.

Daft Badger

I assume this is a rewards promo?

Xbox live rewards forums are here
https://forums.xbox.com/en-US/forums/4621af49-9b03-45cd-8b43-486891cb05a2_5030e852-0de4-4e1b-bbad-1d4827a65b1a/Xbox-Live-Rewards-Questions

XBLRewards3

Hi OG M1. Unfortunately, to qualify for the 50,000 Credits, the purchase must be made with your own Microsoft account from microsoftstore.com. If her account was registered for the Rewards program at the time of purchase, then she may have qualified for
one of our console offers.

Mike Gentile

My 50,000 points for purchasing the Xbox One S on 12/21 haven't even showed up as pending!

Smwutches

My 50,000 points for purchasing the Xbox One S on 12/21 haven't even showed up as pending!

Credits should show as pending about 15 days after the console shipped, but they have had some delays. You'll want to post in the Xbox Rewards Questions support forum so support can check into it for you.

Misses Quinzel

Thanks for the clarification, TheLostBoy1! The email that was sent was specifically for the 50,000 Rewards points. The £50 promotion was sent to users on their Xbox 360 dashboard, and is not related. You will want to post up in our
Rewards Support forums about the 50,000 Rewards points. The Rewards points should be deposited in your account on 11/15/2014 for this promotion, so please hold off on posting until after that date.

Need help getting the 50,000 rewards points in my account after wife purchased xbox one s.