Need help getting in contact with refund team.

DRUgeta · Aug 24, 2020

I requested a refung because a friend purchased a game with my giftcard money, but it was declined because it thinks I played it but it was my friend, I should point out it was only for about an hour is what it said when I made the request. I just
want to contact them so I can get my money back so i can buy what I wanted, and im pretty sure they dont read emails cause I haven't gotten a response for a good bit.

:)

Onyx Is Here

Xbox Support cannot help with in game suspensions. If you were suspended in game you'll need to contact the game support team for more help. However, being banned or suspended is not reason enough to get a refund.

XBF Leo G

Hello milanWoomy,

Thank you for posting on the Xbox forums. We understand that you have contacted the support team to inquire about a refund, but the support team has not responded to you yet. The normal procedure for requesting a refund is to fill out the

refund request form. If the refund request form does not work in your region, the
Xbox Support Team
will look into possibly issuing a refund. If your refund was denied by the refund request form, you will need to respond to the email that was sent to you. If you contacted Xbox support for a refund, you will need to follow up with the support team. You
can respond to any emails that the support agent sent you, or contact them from the Xbox website. We will provide steps on how to contact the support team. We hope this helps!

How to contact the Xbox Support Team:

Click the support team link we provided
Select Billing & accounts
Select See other options
Select Charges on my account
Select Show contact options
Choose your preferred method of contact

OK Fowl

This is something that you need to contact the official Xbox support team for at support.xbox.com/contact-us

Also Here is some info concerning refunds: https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions

Theory of Game

Hey there serzh7419,

Because this game isn't been released yet, you can definitely get a refund for the pre-order, just need to contact the support team. You can reach them at
support.xbox.com/contact-us - they will be able to help you out.

steeledwand7664

These are public forums and there is no one here that can help you get your refund.

The ONLY people that can help you get your refund is the xbox billing support team.

Like what was said by a previous poster the ONLY way to contact them is by going to the support.xbox.com/contact-us link

Need help getting in contact with refund team.

Need help getting in contact with refund team.

Extra items for the game tittanfall.

Problème réponse support Xbox -[Translation - Xbox Support Response Problem]

Mysterious charges to my account?

Cancel the purchase of the game

We Happy Few Refund

Need help getting in contact with refund team.

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