Need help getting Call of duty Cold war back.

Discus and support Need help getting Call of duty Cold war back. in XBoX on Consoles to solve the problem; I recently switched from the Xbox one to Xbox one s. All was going, Most games were downloaded and worked perfectly fine except for one, That is Call... Discussion in 'XBoX on Consoles' started by Jeeva001, Jan 6, 2024.

  1. Jeeva001
    Jeeva001 Guest

    Need help getting Call of duty Cold war back.


    I recently switched from the Xbox one to Xbox one s. All was going, Most games were downloaded and worked perfectly fine except for one, That is Call of duty cold war. I saw this and thought oh ill just download it again, Nope. It says I have to purchase it again, Ive looked through my library and it wasnt there, Ive also looked through my download history and it also didnt show up. I want to play the game again but I dont wanna spend money on it like I did already. Please help.

    :)
     
    Jeeva001, Jan 6, 2024
    #1
  2. Rodrigo Oliver Win User

    Need help getting Call of duty Cold war back.

    I kindly ask you to speak with the XBOX Staff.

    Please enter this link:

    https://support.xbox.com/contact-us

    They can check your information and verify what is happening.

    This way they can locate your purchase and update your licenses.
  3. Rodrigo Oliver Win User

    Need help getting Call of duty Cold war back.

    Hi Jeeva001, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, check again your transaction history and make sure it was completed.

    Follow these steps:

    Sign in to account.microsoft.com.

    Select Payment & billing > Order history.

    Order history

    Let me know if it works!
  4. Jeeva001 Win User

    Need help getting Call of duty Cold war back.

    This did not work, I bought the game around the release of it and Ive had until i switched xbox's, Ive been on the same account and everything. In my order history it doesn’t say anything about cold war as I go back. Not even the Cod points I purchased.
  5. Francia J. Win User

    I have no Content packs for Black Ops Cold War

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  6. Francia J. Win User

    Why Is Cold War saying I have to buy my game I have already purchased again?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You may need to follow the steps below:

    Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
Thema:

Need help getting Call of duty Cold war back.

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