Need help from enforcement team to help with multiple communication bans.

Discus and support Need help from enforcement team to help with multiple communication bans. in XBoX Accessibility to solve the problem; I have been communication banned now 5 different times for 24 hour periods for the same lfg post for posting a link to my twitch. I called xbox support... Discussion in 'XBoX Accessibility' started by randall hecker, Nov 24, 2022.

  1. Need help from enforcement team to help with multiple communication bans.


    I have been communication banned now 5 different times for 24 hour periods for the same lfg post for posting a link to my twitch. I called xbox support multiple times but they cannot help me and say only the enforcement team can look into it and fix this issue. They only way to get ahold of the enforcement team is to be banned for longer than 24hrs. Which that has not occured so I cannot talk to them, am I suppose to just get purposely banned for more hrs to be able to have them look into my specific issue? How can I get this issue fixed? I stopped posting on lfg but it still bans me every week for the same exact post I got banned for over a month ago. At this time all the support said was to just deal with it and continue to get banned and there has to be something else I can do or someone that can help.

    :)
     
    randall hecker, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    Need help from enforcement team to help with multiple communication bans.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Randall.

    Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

    Because is not possible to access to your account and enforcement details.

    But, as you already know 48 hours or less suspensions aren’t eligible for an appeal

    PS: No one from the enforcement team view these forums
  3. Parmersan Win User

    Thank You Microsoft for the Middle Finger

    The Enforcement Team and Ambassadors are two separate support teams. Ambassadors are just friendly, helpful, community members who have no control (or knowledge) on suspensions and bans. Try contacting the Enforcement Team directly through the official Xbox
    Support Team. Also, it seems like it's only a 24-hour ban?
  4. XBF Brad A Win User

    Communication suspension, but can't play online?

    Hello Shi,

    Sorry to hear about the issue with the communication suspension. Some games will not be able to be played due to a communication suspension if they rely on chat. For more information about the ban and to see if eligible for a case review( ban longer than
    1 day), you would need to go to
    Enforcement site
    . This is the only way to contact the enforcement team.

    Hope this Helps.

    Thanks
    Brad
    Xbox Forum Team
  5. darkist1 Win User

    How to shorten suspensions

  6. BizarreMarlin90 Win User

    xbox live enforcement

    Please help me My control unit has been blocked as well as the account without knowing the reason for the ban Please help me How can I communicate with the enforcement team to lift the ban
Thema:

Need help from enforcement team to help with multiple communication bans.

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