Need help for XBOX LIVE GOLD cancellation

Discus and support Need help for XBOX LIVE GOLD cancellation in XBoX on Consoles to solve the problem; The thing is that my console died at a shut down in my hometown. Now I don't remember the account nor the mail I was using since I've been playing with... Discussion in 'XBoX on Consoles' started by AutumnTundra860, Oct 14, 2017.

  1. Need help for XBOX LIVE GOLD cancellation


    The thing is that my console died at a shut down in my hometown. Now I don't remember the account nor the mail I was using since I've been playing with my Xbox 360 since 2012 and my account was set to connect automatically ever since.
    The only real info I can provide is the CC number I was using, so please.. I do not have access to the service and it is still being charged to my account so I'd like to cancel my subscription by any means.

    :)
     
    AutumnTundra860, Oct 14, 2017
    #1
  2. HappyTroopa
    HappyTroopa Guest
    Wait so you get 2 free games every month even if you stop paying for Gold??

    Yeah, unless something has changed recently, you get to keep your Xbox 360 gold games.

    But the Xbox One gold games you need to have an active subscription.

    Here it is from the official Xbox site:
     
    HappyTroopa, Oct 14, 2017
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Oct 14, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Need help for XBOX LIVE GOLD cancellation

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Oct 14, 2017
    #4
  5. iRayDawg Win User

    xbox trying to charge a closed bank account

  6. iRayDawg Win User

    Error with subscription cancellation.

  7. EggsBoxJuan Win User

    Cancel subscription

  8. RedNewt1 Win User

    Cancel membership please

  9. X MiXtuRE X Win User

    Could I cancle my xbox account ?

Thema:

Need help for XBOX LIVE GOLD cancellation

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