Need help finding redeemed item

Hey TK MAX 2002 -

If you haven't yet, take a look at this guide from
EA Support that explains how you access your packs. As the link I provided yesterday advises, if you purchased your game digitally, that content is automatically added and you do not get a code for them. If you continue to experience issues with in-game
content, you'll want to reach out to EA Support for further assistance.

Thanks for understanding.

I just checked and they are still not there. I really would like these as soon as possible because I need a bit of an in-game boost.

Hey TK MAX 2002 -

Your pre-order bonuses should be found in-game directly. Please double
check to be sure they weren't accidentally overlooked.

Hi Tmac7890! My name is Ricardo an independent advisor ready to help you with this situation!

When you gift items to a Microsoft account you will receive those items trough a message with a redeemable code, you need to redeem that code on the account that you need the items

Remember that this will only be received trough Xbox, you can't access the items on other devices, first you need to receive the items trough a Xbox console, even if the accounts are linked, you need to log in a Xbox

If you didn't receive the codes, you can find the codes in the order history of the account that made the gift

To be more specific, I found the Large Tire at the garage in Central City. And in the street outside is a delivery truck with the DVD Player Box in the back.