Need Help Finding Old Email Address

Hello Harrison H, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're going through this.
Remember that I am an independent advisor and I do not have access to your data or your accounts.
However, it will help you recover your email.

Start by checking all of your current email accounts to see if you're receiving any messages related to Xbox or Microsoft. Look for terms like "Xbox," "Microsoft," "Gamertag," or other details that may be related to your account.

Search your old email history If you have access to old email accounts, search your inboxes and spam/junk folders for messages related to Xbox or Microsoft. Even if you don't find Xbox-specific emails, you may find messages that help you remember which email address you're currently using.

Check your old devices If you have access to old electronic devices, like computers or phones, check to see if any email settings or apps are still connected to your Xbox account. You may find relevant information in your email app settings or saved files.

Check your billing records If you ever make purchases from the Xbox or Microsoft store using your old account, try looking for billing records in your bank account or credit card transaction histories. Often these records may show the email address associated with the account on which the purchases were made.

Best regards.

Hey, sorry I'm a little confused. So you do have access to your old gamertag now and you want to change the email address or you still want to try and find out the email to an old gamertag?

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To change the email you will need to recover the gamertag onto your console and change it through there:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

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If you still need to find the email associated with the gamertag the best thing to do is call Xbox phone support and see if they can help you. You will still need to prove you own the account through other details then the email address such as your other
billing information. Hope this helps.

HI bmed62,

Thanks for reaching out to the forums! Are you not able to see your old profile in the "Xbox Profile" listing? Your old account is still linked to a "Microsoft Account" which you would need to remember the email address for that account or find it in the profile listing. We recommend checking your browser history or Xbox mobile to see if you can find the old email.

You should follow the steps found in this official support thread on
Switching your Gamertag to a Different Microsoft Account (e-mail)

Hey there DARRYL FIFE,

Thanks for reaching out to the Forums for advice on how to update your information. I can totally understand how this could be pretty confusing the first time around. I suggest following the steps here on Change
the email address or phone number for your Microsoft account.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!