need help disputing bill

Discus and support need help disputing bill in XBoX on Windows to solve the problem; I need to dispute a bill for xbox live for which i never signed up nor use and no idea how MS got the CC card being used...ii am frustrated and need... Discussion in 'XBoX on Windows' started by JOHN O'NEILL4, Feb 15, 2024.

  1. JOHN O'NEILL4
    JOHN O'NEILL4 Guest

    need help disputing bill


    I need to dispute a bill for xbox live for which i never signed up nor use and no idea how MS got the CC card being used...ii am frustrated and need fixed now or is it best to contact attorney generals office for fraud from Microsoft

    ??

    :)
     
    JOHN O'NEILL4, Feb 15, 2024
    #1
  2. Smwutches Win User

    need help disputing bill

    If it's on your own account (which you can check at http://account.microsoft.com, contact support and speak to billing. http://support.xbox.com/contact-us

    If it's not, then it means someone else has access to your card and you would need to dispute it with your credit card company.
  3. Mister Gwyther Win User

    My account was billed when I added my new credit card, and turned off auto-renewal, which doesnt end until the 6th of December....

    Hey there Sniped! For billing disputes, you'll need to
    contact us     directly via chat or phone for help with that. They can also make sure your auto renewal is off if you need help with that. Let us know how that goes, thanks!
  4. Francia J. Win User

    Unexpected Charge.

    I appreciate you letting me know and no need for a screenshot, just a friendly reminder though that if it's not showing on your end or in any of your accounts you may need to reach out to your bank to dispute the charge and have it investigated.

    For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...
  5. Appariti0n10646 Win User

    Fable 3 started downloading on my Xbox but I didn't mean to buy it, only the trial.

    Billing suspensions will NOT occur from a dispute with the bank. Verified.
  6. Francia J. Win User

    Random transactions

    Thank you so much for checking and I apologize for the trouble. If there are no transactions showing up n your end, you may need to reach out to your bank to dispute the charge. For your reference, you can check this link:

    https://support.xbox.com/en-US/help/subscriptio...
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