Need help credit rewards

Discus and support Need help credit rewards in XBoX Rewards & Social to solve the problem; hello I have this problem, I have 10,750 credits rewards but I can not deposit them on the microsoft account, what should I do?... Discussion in 'XBoX Rewards & Social' started by Nikoooooo92, May 31, 2018.

  1. Nikoooooo92
    Nikoooooo92 Guest

    Need help credit rewards


    hello I have this problem, I have 10,750 credits rewards but I can not deposit them on the microsoft account, what should I do?

    :)
     
    Nikoooooo92, May 31, 2018
    #1
  2. brunoezagui
    brunoezagui Guest
    need help understanding what has happened to my reward credits ???

    need help understanding what has happened to my reward credits ???
     
    brunoezagui, May 31, 2018
    #2
  3. zPhinx Stew
    zPhinx Stew Guest
    Rewards

    1410938318 need help understanding what has happened to my reward credits
     
    zPhinx Stew, May 31, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Need help credit rewards

    If you've gotten an email that there is a problem depositing credits into your account, you'd want to post in the support section of this forum so they can check into it for you.

    Otherwise, keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between
    the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, May 31, 2018
    #4
  5. Smwutches Win User

    Need help credit rewards

    If you've gotten an email that there is a problem depositing credits into your account, you'd want to post in the support section of this forum so they can check into it for you.

    Otherwise, keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between
    the 15th and 30th, they are deposited by the 15th of the next month.
  6. XBLRewards8 Win User

    Help needed rewards credits

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    Help needed rewards credits

    96 hours is how long it takes for credits to show as pending on the rewards site. Once pending, they are deposited by the following 15th or 30th of the month.
  8. Smwutches Win User

    Xbox Live Rewards amount not correct

    Those are Microsoft Rewards points, not Xbox Rewards credits. For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  9. Smwutches Win User

    January Rewards

    For help with the rewards program, you'll need to post in the Xbox Rewards Questions support forum. If you can post the offer you're looking for credits from, that will help as well.
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