Need help contacting the enforcement department

Hey Deacon,

Thanks for reaching, I wanted to let you know that customer support is unable to assist you with suspensions or enforcement actions. They can’t discuss your account and don’t have access to enforcement details. If you need assistance, go to https://enforcement.xbox.com to
view your enforcement history or start a case review if applicable.

Sincerely, Josue (udu)

Which department would I contact in microsoft as I was made to beleave they had no say in the matter

Enforcement are the only department that can deal with Enforcement matters...they are an isolated department which is not influenced by any other. Support cannot do anything as they have no access to Enforcement.

Only way is via a Case review and you will need to await the outcome on that

Hi,

I would suggest you to contact

the enforcement department.

Sadly we can not help you here concerning any enforcements. Good luck to you and thank you for using the forum.

I think you're missing the point.

The forums are not a department. It's users helping users here.

Xbox Support is to help the function and troubleshooting of the account and device.

Xbox Enforcement deals with the people who violate the Code of Conduct

There's no reason why anyone of these separate groups should be able to communicate with each other.

Don't violate the code of conduct and you'll never have a need to contact the Enforcement Team

Bothering employees will not help, enforcement is their own entity and does not interact with other departments or the public

You need to appeal at https://enforcement.xbox.com