Need help changing the email used to set up my xbox one.. (not the xbox live/store email)...

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

if you want to change the account e-mail, follow this guide.

remove an existing alias from your microsoft account

Warning When removing an email alias that's connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can't be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time.

Sign in to your account by using your existing alias and password.

Sign in to your account

Go to Your info at the top of the page.

Select Manage how you sign in to Microsoft.

Select the alias that you want to remove.

If it’s a primary alias, select a new primary before you remove the old one. To do so, select one of the other aliases that are on the account, and then select Make primary.

You'll use this new primary alias to send and receive emails, access your Microsoft account information, and appear on devices.

To remove the email address or phone number that you no longer want, select the option Remove that's next to it, and then follow the instructions that are provided.

add a new alias to your microsoft account

Sign in to your account by using your existing alias and password.

Sign in to your account

https://account.microsoft.com/?refd=support.xbo...

Go to Your info at the top of the page.

Select Manage how you sign in to Microsoft.

You might be asked to verify your account before any changes can be made. Follow the instructions that are provided to select your alias:

Select Add email. You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided.

Or, select Add phone number. Enter the phone number that you want to use, and then select Next. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code in the text message, and then select Next.

Note Email addresses and phone numbers that are already set up as an alias on another account can’t be used.

to remove the account from your console and add another one follow these guidelines

Deleting profile:

It's easy to remove a Microsoft account from your Xbox One console as you don't need to sign in to the account. See how:

Press the Xbox  button to open the dashboard.

Select System > Settings > Account > Remove Accounts.

Select the account to be removed and then select Remove to confirm.

When finished, select Close.

adding the account:

You can add your Microsoft account to any Xbox One console. Here's how:

Press the Xbox  button to open the dashboard.

Select your gamer picture in the upper left corner of the screen, scroll down and select Add New.

Enter the email address of the Microsoft account you want to add and select Enter.

Important Do not select Get a new account unless you want to. Selecting this option will create a new Microsoft account. If you've forgotten the email address associated with your Microsoft account, see the Lost Account Solution.

Enter the password for the Microsoft account you want to add and select Enter.

Read the Microsoft Service Agreement and Privacy Policy and select I Accept.

Follow the steps to configure Sign In and Security Options to add your Microsoft account to your Xbox One console.

Hello,

What email does it say under you name? https://account.microsoft.com/

Is it the correct one?

You could try changing the primary email account with the Gamertag. You will need to set him up an email of his own and then change the email address associated with the Xbox Live account. This should release your email from his gamertag, you may need
to change the family settings first.

I believe what you are asking is; "Is there a way to change your Xbox live (GamerTag?) account to a different email" ?

If so, then yes. All you would really need to do is go into the account settings of the Xbox Live GamerTag and change your primary email to the new email address you have access to.

Here's a link that will help https://support.xbox.com/en-US/my-a...nt/change-email-sign-in-for-microsoft-account

I need to change my email for my xbox live but my old email is broken can someone help