Need help canceling Xbox Live Subscription

Hi there.

Some months ago, I added a Xbox Live 1 month subrsctiption. At this time I didn't know that I could only cancel this at the website.

Due to a mistake I made years ago, givng the wrong number as an account detail and having an old backup e-mail that I don't remember the password for, I'll have to wait 30 days for my e-mail to validate that it's me trying to access it.

Anyways. Getting a little side-tracked there. I want to stop the renewal of my Live Subscription. And ONLY the RENEWAL, not the Subscription. If any employee could help me with this, I'd be happy.

By the way, as you may have noticed, I'm not that good in english.

Thanks for taking the time to read this.

:)

 

Wait so you get 2 free games every month even if you stop paying for Gold??

Yeah, unless something has changed recently, you get to keep your Xbox 360 gold games.

But the Xbox One gold games you need to have an active subscription.

Here it is from the official Xbox site:

 

xbox live subscription renewal

Hi Could somebody please help me with canceling the live gold subscription. I just wanted to join for 1 month. I have gone into my account and xbox gold but it doesnt give me the option to cancel subscription

 

If you can't cancel via the website, you will need to contact phone support. They are the only ones who can turn off auto-renewal for you. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us