Need help analyzing my crash dump file!!

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Do you have others minidump files ?

To find these files, this is the path "C:\Windows\Minidump".

Hi,

I need the dump file, Please upload the Dump file, So we can Analyze the error.

Go to C:\Windows\Minidump\

Then upload the dump file to
https://onedrive.live.com/

I got my issue fixed by analyzing the dump file of crash.

My issue is Advanced systemcare pro 15

C:\Program Files (x86)\IObit\Advanced SystemCare\drivers\win10_amd64\AscFileFilter.sys

I renamed this file from AscFileFilter.sys to AscFileFilter.sysa then restart my computer, now everything fixed with xbox app game installation

no crash anymore

Hello, FacundoPacheco Sosa

Welcome to Microsoft Community.



It appears that the crash is related to the Windows.UI.Xaml.dll file. However, the provided dump file only records the process and does not indicate the cause. To determine the exact reason, it would be necessary to have a dump file generated by the operating system. You can follow the steps mentioned here to collect the dump file from the Windows system: Windows-based computer freeze troubleshooting - Windows Client | Microsoft Learn. If you encounter the WhatsApp crash again, please share the dump file generated by the system in your reply or upload it to a cloud storage service like OneDrive, Google Drive, Dropbox, Mega, etc. I will try to analyze the crash cause.

Yuhao Li

Microsoft Community Technical Support

https://www.windowscentral.com/how-open-and-analyze-dump-error-files-windows-10