Need help accessing my career

Hello michaelarmour ,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well. Let me see how I can assist you with this concern.

However, we’d like to know more about it in details so that we can provide a more accurate resolution for you.

• When was the last time you've connected to the cloud?
  
• Was this working before?
  
• Have you been playing the game offline?
  
• Are you getting any error messages?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



Troubleshoot game or app installation problems on your Xbox console

Troubleshoot game or app installation problems on your Xbox console | Xbox Support

Make sure that Xbox cloud game saves are properly utilized.

While you're playing a game, game data is stored on your Xbox console. When you leave a game, your data is stored to both your hard drive and the cloud. The Xbox network keeps important data in sync so that you don't lose anything if you use another console or switch to a new one.

Xbox cloud game saves FAQ | Xbox Support

Also try to check if you are getting any error messages, this article may help.

Syncing Xbox game saves to the cloud error messages | Xbox Support



Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

I made a mistake and deleted my career player need help

Ok apparently all the update did was allow us to play MyCareer mode when not connected to the 2K servers. This is kind of a lame fix because I can only start a new career, and it says I need to be connected to the servers in order to access my first career
save file.

I went to play my game nba 2k20 and none of my career players is there can u help me please

How long do I have to wait for help I been trying to get help for 2 days now and I still have the same problem none of my career players are on my game I did nothing for this to happen and I still need help