Need help about my elite series 2 core

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Unfortunately, this is not normal and I advise you to request a repair

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:
https://support.xbox.com/en-us/help/hardware-ne....

your elite series 2 need repair...

about elite series 2, I think this has more problem....

I have 2 elite series 2, my rubber knobs on the hair trigger locks came off too.

And My 'A' button is very bad..

Hello, kimchei1125. Thanks for reaching out! I'm an Independent Advisor and a Microsoft Community expert user. I'll be happy to assist you today.

There is no Elite Series 2 version 1 or 2, my friend. It's Just Elite Series 1 or 2.

Elite Series 1 has only one version (1), and Elite Series 2 has only one version (2).

This is a public user-to-user support forum. We are expert users helping other users. We do not work for Microsoft and do not have access to any user accounts.

Hello BrianKorkuc, congratulations on the controller

Yes, the period has been extended to one year.

https://support.xbox.com/en-US/help/hardware-ne...

Hi Nick0slicK

Here https://beta.support.xbox.com/help/hardware-network/controller/charge-elite-series-2 you will find everything you need
to know about loading your Elite Controller

Greetings