Need direct assistance regarding an account suspension.

Discus and support Need direct assistance regarding an account suspension. in XBoX on Consoles to solve the problem; According to the Microsoft Virtual Agent, and 2 customer support reps, I have a communication suspension active until 3/1/2018. Yet, on my enforcement... Discussion in 'XBoX on Consoles' started by Arizona Rhymer, Dec 5, 2017.

  1. Arizona Rhymer
    Arizona Rhymer Guest

    Need direct assistance regarding an account suspension.


    According to the Microsoft Virtual Agent, and 2 customer support reps, I have a communication suspension active until 3/1/2018. Yet, on my enforcement page on my account, there's nothing. Therefore, I can't even file a case review. Please contact me so we
    can get this resolved.

    :)
     
    Arizona Rhymer, Dec 5, 2017
    #1
  2. GronTron
    GronTron Guest
    What does Account Tampering means?

    For questions regarding account bans and suspensions, please direct your question to the Xbox Live Enforcement Team in this forum:

    forums.xbox.com/.../41.aspx
     
    GronTron, Dec 5, 2017
    #2
  3. CptKirky86
    CptKirky86 Guest
    Suspension help

    looking for assistance regarding anot unfair suspension that cannot be resolved using your online system.

    All help appreciated.
     
    CptKirky86, Dec 5, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Need direct assistance regarding an account suspension.

    Phone/chat support are nothing to do with xbox live enforcement so can't help you & the enforcement team don't use the forums so no one here can do anything.

    Sounds like you received 100 day suspension due to multiple violations of the ToU/CoC.

    100 day suspensions do not show on the enforcement site & can not be appealed.

    You will have to wait the suspension out.

    Be aware that if you are thinking of using another account to avoid the suspension on your main account then don't as that is also against the code of conduct & can lead to a console privilege suspension.
     
    Daft Badger, Dec 5, 2017
    #4
  5. Arizona Rhymer
    Arizona Rhymer Guest
    I haven't been on my account for weeks, so it's beyond me as to why I'm suspended.
     
    Arizona Rhymer, Dec 6, 2017
    #5
  6. ngocphi
    ngocphi Guest
    doesn't matter

    Investigations do take time and it couldve.been weeks ago
     
    ngocphi, Nov 1, 2018
    #6
  7. Arizona Rhymer Win User

    Need direct assistance regarding an account suspension.

    I haven't been on my account for weeks, so it's beyond me as to why I'm suspended.
  8. ngocphi Win User

    Need direct assistance regarding an account suspension.

    I haven't been on my account for weeks, so it's beyond me as to why I'm suspended.
    doesn't matter

    Investigations do take time and it couldve.been weeks ago
  9. Daft Badger Win User

    Need direct assistance regarding an account suspension.

    Phone/chat support are nothing to do with xbox live enforcement so can't help you & the enforcement team don't use the forums so no one here can do anything.

    Sounds like you received 100 day suspension due to multiple violations of the ToU/CoC.

    100 day suspensions do not show on the enforcement site & can not be appealed.

    You will have to wait the suspension out.

    Be aware that if you are thinking of using another account to avoid the suspension on your main account then don't as that is also against the code of conduct & can lead to a console privilege suspension.
  10. Fyer Win User

    Willing to buy account back!!

    If your account was suspended then they did in fact do a investigation. Any and all questions regarding bans/suspensions need to be directed here. The XBLPET are the
    only ones with information regarding account acction leading to suspensions and bans.
  11. bowski477 Win User

    I have a question about "Griefing" suspensions,

    Any questions regarding an account suspension can be directed to the
    XBLPET here    .

    Or if it is a game specific suspension you need to contact the game's devs.

    Thanks!
Thema:

Need direct assistance regarding an account suspension.

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