Need an expert on Microsoft Jigsaw

Discus and support Need an expert on Microsoft Jigsaw in XBoX on Windows to solve the problem; I am having a lot of problems with Microsoft Jigsaw on a PC. The on line help does not address my issues. I am tired of the runaround I am getting with... Discussion in 'XBoX on Windows' started by ProfessorDJF, Feb 14, 2021.

  1. ProfessorDJF
    ProfessorDJF Guest

    Need an expert on Microsoft Jigsaw


    I am having a lot of problems with Microsoft Jigsaw on a PC. The on line help does not address my issues. I am tired of the runaround I am getting with different Microsoft support sites taking a lot of time fumbling around with me explaining what the problem is and then telling me that some other Microsoft site needs to be helping me. And the site they direct me to offers only on line help, which doesn't help. Is there a way for me to contact an actual human being who actually understands Microsoft Jigsaw and can help me? The main problem is that puzzle collections I've paid for, downloaded and started working on suddenly disappear and they want me to pay for them again.

    Also, I don't know whether this problem should be categorized as an Xbox problem or a Windows problem. Whenever I ask for help in one of these categories they end up directing me to the other.

    :)
     
    ProfessorDJF, Feb 14, 2021
    #1
  2. LegoNinja187 Win User

    Experts needed

    As has already been mentioned, plug the Xbox's directly into the wall socket as opposed to the surge protectors.

    In terms of the controllers turning other consoles on and off, have you tried re-syncing the controllers?
  3. ViolentAndroid Win User

    Experts needed

    Each xbox has an assigned controller (never mixmatched)

    all xb's have 3rd party headsets.

    (a) and (b) are on the same surge protector.

    (c) and (d) are in separate rooms on individual surge protectors.
  4. XBF Nestor S Win User

    Experts needed

    Hey there Android thanks for taking the time to bring this issue to us.

    We apologize for the inconvenience this has caused but rest assured we are here to help, however, we need a bit more information on the setup. Are all consoles (A,B,C,D) connected (power supply wise) directly to outlets? Is there any third party headsets
    connected to the consoles? Let us know so we can better assist in this peculiar matter!
  5. ViolentAndroid Win User

    Experts needed

    Oh this might make sense in some way:

    Billing wise, I had to use my (a) credit card to put XB live on (b). So my card is applied to two devices but each have their own emails. I need to delete my card info from (b). But all controllers are bound I think, how do I tell?
  6. XBF Nestor S Win User

    Experts needed

    Hey there Violent thanks for the clarification!

    As suggested by our
    About the Xbox One power supply page
    it is recommended that the consoles be plugged directly into the wall since the consoles have built in surge protectors and require a constant 100-110V each, this could be held back by the surge protectors themselves
    so first things first we suggest plugging them directly to the wall and removing the headsets (to narrow down the issue). Give it a shot and let us know how it goes!
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Need an expert on Microsoft Jigsaw

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