Need actual person or phone# 2call 4issues with gift cards? I bought2 cards for each of my...

Hi Keshia! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your purchased Xbox gift cards.

I understand that you want to reach out directly to Microsoft Xbox Billing Support. You may follow these steps to get in touch with a Microsoft Xbox Support agent according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Codes aren't always on the receipt. Depending on the gift card, the person who bought it may have had an actual card with the code on it. You would need to find out of they have the card.

with all due respect, I did not make a one-time purchase. I purchased three separate gift cards. each gift card is $19.99 and is good for 3500 Minecoins. Each gift card was rung up by the Target cashier separately and each gift card has it's own distinct "Download Code." again, we've done this multiple times in the past: i.e. bought separate Minecoin gift cards, each of the same value and Minecoin denomination and redeemed each gift card on my son's Microsoft/Xbox account. each time we redeem a gift card, I can go to our Order History and see each card and see each Minecoin amount as well as log into his Minecraft account to show all Minecoins redeemed. so again, with all due respect, these are not one-time purchases. I've seen others on this forum who've had the same issue.

What alphanumeric code? I'm trying to buy a gift card with reward points not use a gift card. I can't get a gift card because it won't accept the reward points. I shouldn't need a phone number when I'm purchasing on my console. I can buy games on the store okay using my credit card without messing about with phone numbers and emails.

I've tried buying the gift card on this site on my phone but it won't process the mobile phone number I enter. I've even tried my 2nd mobile.

I have £10 of reward points but xbox won't accept them. Why can't Microsoft just send a gift card code to my email? This isn't an uncommon problem, thousands are experiencing this nonsense.

At this stage, I think I may as well sell my xbox and stick with Nintendo.

Well, I have no personal experience with it, I would guess it’s because they want to sell one Fortnite gift card and then have you specify the platform you wish to get the credit for. They have to pay for each space on the gift card rack