Need account out of a family org and moved to a new one

Hello,



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Thank you for your understanding.



Respectfully,

Hello Cob820,

Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are already having an adult account and trying to move out from previous family group and join a new one. Let us check and see on what we can do to help resolve your concern in a timely manner.

If we may ask, have you tried to remove yourself from your previous family group and having an error in leaving? If you have not tried, follow the steps below to leave yourself from a family group:

• Using a web browser, sign in to family.microsoft.com.
  
• Click next to your name and select Leave family group.
  
• Select Remove to confirm.
  

For your reference, see: Leave family group or remove members - Microsoft Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Sorry I just want to make sure I have everything right

So.. Have Org GT and Org Email was hacked then Org GT changed to the SR Email.

Next you created a New GT under the Org Email.

Then the case was resolved, and you wanted to change the Org GT back to the Org Email.

But are having a problem, because the New GT will not change off the Org Email to free it up to then switch it with the SR Email.

So my question is.

Why are unable to recover the Org GT on the SR Email?

That is the first step, being able to recover the Org GT, then recover the New GT then switch the New GT email to a dummy (non Live/Hotmail/MSN account; These make xbox live GT on default) Email, this will then free up the Org email to be swapped with the
SR email for the Org GT. But you need to be able to login with the Org GT to swap it.

So the account isnt set up as a family account. Can i just keep account as it is but move it to family or do i need to create a new account under family ? My concern is if i do will i be able to transfer everything as it is now over to the new ? Or as
i asked first , can i just edit my account now and change from individual account to family account ?

the org tweet came out 17th not 12th, need to push your dat back by 5 days