Need a parent account even though I can added my debit card as an age verification

What determines whether an account is an adult or a child is the Date of Birth (DOB) put on an account when the account was ORIGINALLY setup.

So if the DOB when the account was originally setup is still under 18 it is still considered a child account and is required to have an adult account attached to it.

There is no way to change the DOB on an account once it is setup it is set in stone.

Hi there AyhanEyikan,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your Microsoft Account.

Check out this article:
Age
verification for parental consent

If you are an adult or use the account but asked for parental consent.

If you're being asked for parental consent, the birthdate on your account indicates that you're underage. You can
correct your birthdate by providing proof that you're an adult.

Here's how:

• Create a temporary Microsoft accountin
  order to submit your proof of age request.
• Be sure to enter an accurate birthdate when setting up the temporary account.

• Submit proof of age.
• If you have a credit or debit card: Use the instructions under
  Provide a valid credit or debit card numberto verify that you're an adult.
• If you don't have or can't use a credit or
  debit card: Use the instructions under Submit proof of age without a credit or debit cardto
  verify that you're an adult.
• Within
  the manual verification form, you'll be able to indicate which Microsoft account you're sending proof of age for.
• After
  your proof of age has been verified, you can close the temporary Microsoft account.
  See how.

After submitting the age verification form,
Please check your submission's status using the link below. The status of your submission will be listed as well as any communication that's been sent to you via email.

Hope this helps.

Hi there
보실,

Thanks for reaching out to let us know about your issue concerning age verification on your Microsoft account.

Check out this article: Age verification for parental consent

If you are an adult or use the account but asked for parental consent.

If you're being asked for parental consent, the birthdate on your account indicates that you're underage. You can correct your birthdate by providing proof that you're an adult.

Here's how:

1. Create a temporary Microsoft accountin order to submit your proof of age request.
   
2. Be sure to enter an accurate birthdate when setting up the temporary account.
   
3. Submit proof of age.
   
   • If you have a credit or debit card: Use the instructions under
     Provide a valid credit or debit card numberto verify that you're an adult.
     
   • If you don't have or can't use a credit or debit card: Use the instructions under
     Submit proof of age without a credit or debit cardto verify that you're an adult.
     
4. Within the manual verification form, you'll be able to indicate which Microsoft account you're sending proof of age for.
   
5. After your proof of age has been verified, you can close the temporary Microsoft account.
   See how.
   

After submitting the age verification form

Please check your submission's status using the link below. The status of your submission will be listed as well as any communication that's been sent to you via email.

Hope this helps.

Hi there Sayhs,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your Microsoft Account.

Check out this article:
Age verification for parental consent.

If you are an adult or use the account but asked for parental consent.

If you're being asked for parental consent, the birthdate on your account indicates that you're underage. You can correct your birthdate by providing proof that you're an adult.

Here's how:

1. Create a temporary Microsoft account in order to submit your proof of age request.
2. Be sure to enter an accurate birthdate when setting up the temporary account.
3. Submit proof of age.
   • If you have a credit or debit card: Use the instructions under Provide a valid credit or debit card number to verify that you're an adult.
   • If you don't have or can't use a credit or debit card: Use the instructions under
     Submit proof of age without a credit or debit card to verify that you're an adult.
4. Within the manual verification form, you'll be able to indicate which Microsoft account you're sending proof of age for.
5. After your proof of age has been verified, you can close the temporary Microsoft account.
   
   See how.

After submitting the age verification form

Please check your submission's status using the link below. The status of your submission will be listed as well as any communication that's been sent to you via email.

Hope this helps.

Hi Maes,

Thanks for reaching out to the forums today. A child account is defined as any Microsoft account that’s affiliated with an adult Microsoft account when the age of the child or teen is less than the age of majority
for his or her country. This means a child account can't be changed to an adult account until it turns 18
(majority age varies by country).

If you're above 18 (majority age varies by country) you may submit proof of age by submitting credit or debit card information. Check out our article 'Age
verification for parental consent' If you're being asked to provide a credit or debit card, but you don't want to, you can manually verify your age by submitting the

Age Verification Request. This form will require for you to provide official identification that shows your birthdate.

Hope this helps.