não consigo reembolsar. (I can't repay you.)

HarryZhu1 · Sep 27, 2018

Quando eu vou para o histórico de compras para reembolsar um jogo aparece "Concluído" mas não aparece a opção para reembolsar.

Translate-

When I go to the shopping history to refund a game appears "completed " but does not appear the option to refund.

:)

ArthurSantos3 · Sep 27, 2018

Minecraft windows 10 edition X Java edition

Comprei o minecraft windows 10 edition mas queria o java edition, eu recebo um código para o java edition?

Se eu não recebo, tenho como reembolsar já que não é o que eu queria?

[TRANSLATE] I bought the Windows 10 Minecraft edition but wanted the Java edition, I get a code for Java edition? If I do not receive, I have to repay since it is not what I wanted?

VividChief39 · Sep 27, 2018

como abriros jogos

eu não consigo abrir os jogos ele pede um aplicativo q eu não tenho e não consigo achar um aplicativo para baixar

[ Translation-I can't open the games
it asks an application that I don't have
and can't seem to find an application
for download]

XBF Nestor S · Sep 27, 2018

Hey Harry!

Thanks for bringing this issue to us! Go ahead and try to fill out our
refund form and check if that helps. If it doesn't the next best course of action would be to
request a callback from one of our billing specialists, they would be happy to assist with the issue at hand! Give it a shot and let us know how we can further assist!

XBF Nestor S

Hey Harry!

Thanks for bringing this issue to us! Go ahead and try to fill out our
refund form and check if that helps. If it doesn't the next best course of action would be to
request a callback from one of our billing specialists, they would be happy to assist with the issue at hand! Give it a shot and let us know how we can further assist!

LuizHenrique_136

Não tem a opção de reembolsar

[Translation]

You do not have the option to reimburse

Shieldlady1

Também não consigo de nenhuma forma.

[Translation-I can't do it either. ]

Marco AntonioRibeiro

Ricardo! O mesmo problema aconteceu comigo. Desde ontem estou tentando acessar o perfil e não consigo. Não consigo nem inserir um novo perfil. Sem falar que o suporte não atende e direciona aqui para a internet.

[Translation-Ricardo! The same problem happened to me. Since yesterday I've been trying to access the profile and I can't. I can't even enter a new profile. Not to mention that the support does not respond and directs here to the internet.]

RicardoAxel

Pelo PC, eu consigo, pelo celular não. E eu vou pra conta do Xbox 360 de um amigo que eu usei anos atrás.

Não consigo acessar pelo app, também.

[Translation-On the PC, I can do it, not by mobile. And I'm going to go to a friend's Xbox 360 account that I used years ago.

I can't access the app, either.]

não consigo reembolsar. (I can't repay you.)