Não consigo postar um procurando por grupo nem se interessar [Mod translation-I can't post...

Hi ÁgathaBarbosa

Thank you for posting on the Xbox forums. I'd be happy to help troubleshoot the issue.

Please perform the following two solutions:

• While the Xbox is on, go ahead and do a hard reset and
  power cycle to the console. Hold down the power button on the console for about 10 seconds or until it shuts down. Once the Xbox is off, remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds
  before turning on the Xbox. Holding down the power button on the console to force a hard reset and then removing the power cable are both important steps.
• If that doesn't help then you will need to try out a soft factory reset.
  1. Press the Xbox button on the controller to open the guide.
  2. Scroll to the right and select System > Settings > System > Console info.
  3. Select Reset console.
  Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the accounts that were on the Xbox and re-connect to your network during the
  reset.
  

Please let us know the results!

Hello, the problem is solved

Thank you

Hello raisilva2

have you tried resetting your router? it also could be that looking for group is not working how it should.

Ricardo! O mesmo problema aconteceu comigo. Desde ontem estou tentando acessar o perfil e não consigo. Não consigo nem inserir um novo perfil. Sem falar que o suporte não atende e direciona aqui para a internet.

[Translation-Ricardo! The same problem happened to me. Since yesterday I've been trying to access the profile and I can't. I can't even enter a new profile. Not to mention that the support does not respond and directs here to the internet.]

Eu não sei o que está errado com o meu xbox. Quando tento abrir qualquer um dos meus apps, netflix ou qualquer outra coisa eu recebo ERROR CODE 807B0193.
Eu não consigo encontrar uma solução ou qualquer informação procurando códigos de erro, então não tenho idéia do que está errado.
Por favor ajude!