Não consigo baixar de graça com gold o Castlevania LoS [Translation - I can't download for...

Hey there!

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.



Thank you again and have a great day!

Nevermind they just fixed the problem.

Thanks for trying to help me.

Hi there Leonardo,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with redeeming a game with gold. I recommend to try the following links:

• Xbox Live Gold Games
• Troubleshoot Xbox 360 Marketplace purchasing

If the issue persists, I recommend to contact Customer Support for further assistance.

Give this a try and let us know the results.

I didn't find anything helpful to my problem on these 3 links.

I tried changing my location on the console to EUA but it didnt work.

Hi there Leonardo,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with redeeming a game with gold. I recommend to try the following links:

• Xbox Live Gold Games
• Troubleshoot Xbox 360 Marketplace purchasing

If the issue persists, I recommend to contact Customer Support for further assistance.

Give this a try and let us know the results.

Não consigo baixar o jogo, informa que não é compatível com a minha região. Entrei em contato com o suporte, confirmaram o erro no jogo e pediram para aguardar. Já passou uma semana e nada, permanece o mesmo erro. Vai acabar o prazo e não vamos conseguir
baixar. Uma falta de respeito com o consumidor e propagando enganosa. Primeiro mês de assinante e mega decepicionada.