name change wont work

Discus and support name change wont work in XBoX Rewards & Social to solve the problem; OK so im trying to change my name on xbox live I use my Microsoft account balance and it gives me an error message saying "We cant process ur payment.... Discussion in 'XBoX Rewards & Social' started by xItzGF2PvP, Nov 4, 2021.

  1. xItzGF2PvP
    xItzGF2PvP Guest

    name change wont work


    OK so im trying to change my name on xbox live I use my Microsoft account balance and it gives me an error message saying "We cant process ur payment. Contact Microsoft support." how do I change name
    name change wont work [​IMG]

    :)
     
    xItzGF2PvP, Nov 4, 2021
    #1
  2. SoRoSparrow Win User

    name change wont work

  3. xItzGF2PvP Win User

    name change wont work

    Thanks for hel;ping i have figured out that it is the website I changed my name on m,y xbx and its fixed thank you tho
  4. xItzGF2PvP Win User

    name change wont work

    Thank you but i have checked and that name is not taken I will try xbox support but if there is a way to web chat with a real person that would be nice thank you
  5. 61590633-b111-4c2a-b Win User

    name change wont work

    either way, if the name was taken you can still use it because it will add numbers at the end like EXAMPLE#34567
  6. SoRoSparrow Win User

    name change wont work

    Hey there!

    Perhaps try contacting the support team about the issue regarding on that name change with the error not being able to proceed payment.

    Here's a link for you: https://support.xbox.com/en-US/

    Simply Sign in, and go through the stages which I think it would be the billing.

    Have you tried anything else?

    Also is the name taken as well, maybe that's another reason why its not gone through.

    Hope this helps

    Kind Regards
    Sparrow
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