Name Change of Xbox Live, it makes buying the right product hard

It's not hard to make a good name for yourself. Just do a lot of combinations until you find the right one. I recently changed my gamer tag and there's a lot of good names not taken yet.

Think of changing your Gamertag as buying a URL domain name. If I make a mistake, I'd have to pay again. Same goes for Xbox Live. Your Gamertag is a registered name on the service. Plus if name changes were free people would abuse the system like no tomorrow.

yeah its pretty crappy that xbox charges 800 points for a name change. Ive had xbox live for 8 straight years and that doesn't merit a free name change? seriously??? it makes it even worse that you buy the service in 1 year increments, so you would think
that would equal 1 free name change a year.

by charging people for a name change they are actually giving customers an incentive NOT to renew their account!! that way they can get a new name by simply making a new account.

bad business microsoft. bad business.

Your gamertag was found to be in violation. You will not receive a credit to change the name. You'll have to pay for it I'm afraid. Your warning was the Code of Conduct you agree'd to when you made your account by the way. You may not find the name offensive,
but it contained a phrase that was deemed inappropriate for Xbox LIVE.

Also, buying products for 10 years does not entitle you.

Unfortunately I believe the issue is that they did purchase the power box from Microsoft and said it was shipped from China, and was costly. AminatorX still makes an excellent point that there are several retailers out there that make very cheap power boxes,
that might lack some of the safety functionality that is included in Microsoft's products. Buying one used or new on Amazon is one thing, while trying to purchase a cheaper product from another vendor is a risky action.

I have learned the hard way before, make sure you buy brand name hardware!