Mysterious charges to my account?

Discus and support Mysterious charges to my account? in XBoX Accessibility to solve the problem; So I’m not entirely sure what I’m being charged for. Money is tight at the moment and I noticed that I was having recurring payments for both Xbox Game... Discussion in 'XBoX Accessibility' started by C³SABERTOOTH, Nov 19, 2018.

  1. Mysterious charges to my account?


    So I’m not entirely sure what I’m being charged for. Money is tight at the moment and I noticed that I was having recurring payments for both Xbox Game Pass and EA Access. I definitely don’t remember signing up for EA Access not
    have I ever used it, but I’m willing to believe that I signed up for it by accident at some point. I canceled both EA Access and Game Pass, only leaving Xbox Live Gold. I believe this was on 11/8 or 11/9.


    Mysterious charges to my account? [​IMG]


    I got charged for two $9.99 purchases within the past week, once on 11/13, and another today, 11/19. It looked like my subscriptions had been properly canceled, so I checked my purchases:


    Mysterious charges to my account? [​IMG]

    Mysterious charges to my account? [​IMG]


    What is that latest $9.99 charge for? The orders are typically labeled, but it looks like I paid for Gold on the 13th, and was charged for something else today. What is this? Is there some way to reverse it?


    Mysterious charges to my account? [​IMG]


    :)
     
    C³SABERTOOTH, Nov 19, 2018
    #1
  2. Xbox monthly Quests

    so did you receive a mystery prize yet? Can you get in contact with whoever is in charge of the quest program?
     
    DA SHIZZLE IG, Nov 19, 2018
    #2
  3. Wait, I bought Season pass from Marketplace!

    well, he kinda looks like a purple scorpion huh roby. anyway I hope Im not charged twice. what u think. I think Mystery character Might be female to balance it out
     
    NeonCthulhuCult, Nov 19, 2018
    #3
  4. OK Fowl
    OK Fowl Guest

    Mysterious charges to my account?

    OK Fowl, Nov 19, 2018
    #4
  5. SLB4EVERPT
    SLB4EVERPT Guest
    But before you canceled the subscriptions did you disable auto renew first?
     
    SLB4EVERPT, Nov 19, 2018
    #5
  6. In the future if your having an issue with a purchase that you see like that, you can click on the "Get order help" and it will start the process of contacting official support and specifically reference that charge.
     
    Ambassador Kingz, Nov 6, 2018
    #6
  7. Ambassador Kingz Win User

    Mysterious charges to my account?

    In the future if your having an issue with a purchase that you see like that, you can click on the "Get order help" and it will start the process of contacting official support and specifically reference that charge.
  8. OK Fowl Win User

    Mysterious charges to my account?

  9. SLB4EVERPT Win User

    Mysterious charges to my account?

    But before you canceled the subscriptions did you disable auto renew first?
  10. Ronnieee Win User

    being charged by mystery account and cant log in

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help on your charges from Xbox subscription.

    Just a heads up, you would need to have access to the account in order for you to cancel the subscription and if you do not know which account this charge was coming from, it would be best to reach out with the bank to stop any recurring charges and to dispute the charges that has been made because this could be a possible fraud for using your card without authorization.
  11. zilvinas ismonis Win User

    being charged by mystery account and cant log in

    ive tried to but whenever i try to dispute the trasaction it doesnt let me
Thema:

Mysterious charges to my account?

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