myRewards are not posting

I have that error on my account that myRewards are not posting because my account needs updating. I've triple checked and everything is correct. Can this be fixed please?

:)

 

Rewards Deposits not going through.

Hi,

I'm having issues with MyRewards as the pending credits I have are not being deposited. I already followed the instructions and verified the billing information which is correct so following the next step listed I'm posting requesting support.

Thank you.

 

Myrewards not working?

Ive been a my rewards member since December 23 and I have yet to have any rewards show up from any purchases or anything I've done. What do I do?

 

Hello LA2two,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.