MyRewards - 500 Gems

MustKillMoWhee · Nov 9, 2017

The Xbox Live Rewards Twitter account showed that anyone with Overlord status should have gained 500 Gems. Most people were saying it wasn't showing up the first day, but after a week, I'm still not showing the 500 Gems. I tweeted at them and they said to
post here that I haven't gotten them.

:)

AfroSamurai313 · Nov 9, 2017

Missing rewards credits?

redeemed 500 gems to purchase 10,000 myrewards credits and did not receive them. Help please xD

XBLRewards8 · Nov 9, 2017

October Gems

Hello theunit1982,

We see that you received these Gems. For reference:

Surveys (Oct and Nov) - 4

#YOLO - 5

FrankenRewards - 5

FREEdom (Oct) - 2

General Purchases - 50

1000 Gamerscore increase - 2

Overlord MyAchievement Rank - 500

We have received feedback about providing a more detailed Gems statement, and our web team is looking into implementing such a feature. In the meanwhile, the only places to do a review of your Gems is from the Vault page and your MyRewards MyPerks statement.

MustKillMoWhee · Nov 10, 2017

They arrived this morning, over a week later. This can be closed.

MustKillMoWhee

They arrived this morning, over a week later. This can be closed.

XBLRewards8

Hello jdawgcool,

We see the gems for this offer are still pending on your MyRewards page, awaiting your claim. For future reference, Gems from MyChallenges must be claimed from your MyRewards page.

XBLRewards8

Hello theunit1982,

We see that you received these Gems. For reference:

Surveys (Oct and Nov) - 4

#YOLO - 5

FrankenRewards - 5

FREEdom (Oct) - 2

General Purchases - 50

1000 Gamerscore increase - 2

Overlord MyAchievement Rank - 500

We have received feedback about providing a more detailed Gems statement, and our web team is looking into implementing such a feature. In the meanwhile, the only places to do a review of your Gems is from the Vault page and your MyRewards MyPerks statement.

XBLRewards8

Hello Dijan124,

From the FAQ:

How will I collect my Reward for completing a MyChallenge?

Once you’ve completed a MyChallenge, we’ll send you an email letting you know you’ve unlocked a MyVIP Perk. You’ll then have 60 days to claim your Reward of MyVIP Gems in the MyVIP Perks and Gems section of your MyRewards
page. You’ll also be able to see any MyChallenges badges you’ve earned on the MyRewards page as well.

We see that the gems are still waiting for you to claim them on your MyRewards page. Note that Gems are not the same as MyVIP Credits.

XBLRewards8

Hello BOUNCER37192,

Our web team has informed us that the Gems for this perk are currently pending on your MyRewards page. Keep in mind that as stated in the FAQ, you must claim these MyChallenge Gems to use them:

How will I collect my Reward for completing a MyChallenge?

Once you’ve completed a MyChallenge, we’ll send you an email letting you know you’ve unlocked a MyVIP Perk. You’ll then have 60 days to claim your Reward of MyVIP Gems in the MyVIP Perks and Gems section of your MyRewards
page. You’ll also be able to see any MyChallenges badges you’ve earned on the MyRewards page as well.

MyRewards - 500 Gems