MyChallenges Badges not being Rewarded

Saxonous · Mar 8, 2018

Hi guys, QUICK QUESTION!

I was just checking out my Xbox Rewards page and have just discovered the MyChallenges section! Looking at the requirements for certain badges I believe I should own some, but dont.

Any ideas?

I have seen their requirements and am sure I have exceeded some of them yet the challenge doesn’t seem to be achieved. The badge is greyed out and no points have been awarded. For example: I have had Xbox live Gold membership for 8 years straight,
yet don’t have the badge for having it for 3/6/12 months consecutive?

I look forward to hearing from you guys,

Regards,

Saxon.

:)

Trinitarian-CA21C929-AAF7-47A0-8AD9-7D8B9889F23A · Mar 8, 2018

I stumbled by accident a way to exploit the system on a certain reward mission worth 15 bucks.

Also, I am being rewarded with the early bird challenge badge and 40 gems. I have not claimed it.

XBLRewards8 · Mar 8, 2018

Challenge badges what are the meaning

Hello KING CARNAGE II,

All the current MyChallenges for those badges can be found in the FAQ at (https://rewards.xbox.com/en-uk/faq/). Once you complete a MyChallenge, the badge will unlock.

Smwutches · Mar 8, 2018

Keep in mind the challenges just started on October 1. So you would not have been awarded for anything done prior to that date.

XBLRewards8 · Nov 3, 2018

Hello Saxonous,

Gems were only created in October. We cannot award Gems/MyChallenges for activity done before they existed. We see that you currently have the 3 month MyChallenge pending. Once you have a full sixth month of Gold, you should see the 6 months of Gold pending
as well. Note that we track actual days as Gold, not the amount of time you have subscribed in advance.

XBLRewards8

Hello Saxonous,

Gems were only created in October. We cannot award Gems/MyChallenges for activity done before they existed. We see that you currently have the 3 month MyChallenge pending. Once you have a full sixth month of Gold, you should see the 6 months of Gold pending
as well. Note that we track actual days as Gold, not the amount of time you have subscribed in advance.

Smwutches

Keep in mind the challenges just started on October 1. So you would not have been awarded for anything done prior to that date.

XBLRewards8

Hello XxMavr1kxX,

Since Gems were only created as a new feature to Xbox Live Rewards on October 1st, it is not possible to be Rewarded for activity before that date:

What are MyChallenges?

MyChallenges are a new way to earn by completing certain tasks, like having an active Xbox Live Gold subscription or pre-ordering digital games from the Microsoft Store. For every challenge you complete, you’ll earn a Reward of MyVIP Gems and a badge
to show off your achievement on your MyRewards page.

Your progress towards MyChallenges will start tracking as of October 1, 2017.

The only challenge that you have completed since this feature started in October is the pre-order "Early Bird" MyChallenge. Regarding your Early Bird MyChallenge completion, we see that you have still not claimed this on your MyRewards page. From the FAQ:

How will I collect my Reward for completing a MyChallenge?

Once you’ve completed a MyChallenge, we’ll send you an email letting you know you’ve unlocked a MyVIP Perk. You’ll then have 60 days to claim your Reward of MyVIP Gems in the MyVIP Perks and Gems section of your MyRewards
page. You’ll also be able to see any MyChallenges badges you’ve earned on the MyRewards page as well.

XBLRewards8

Hello GrainedChimp342,

There was no badge for this offer. Usually, badges are from MyChallenges, or from getting a new MyAchievements tier.

XBLRewards8

Hello KING CARNAGE II,

All the current MyChallenges for those badges can be found in the FAQ at (https://rewards.xbox.com/en-uk/faq/). Once you complete a MyChallenge, the badge will unlock.

MyChallenges Badges not being Rewarded