My year 1 operators on R6S disappeared. Any fix?

Months ago, my operators stayed but i made a new account and all of a sudden, my operators weren’t there. Then i made multiple other accounts and still, they did not appear. I read a few others who had the same question and the answers were “hard
reset” “reinstall” “restart” but they all said it did not work. Also the reviews on the xbox store with year 1 operator package is 1.9/5 and 90% of the reviews say that the operators weren’t there. Seems like this problems has been there since 2018.

Hello Kixha, I’m not sure there is much Microsoft can do about this. I would recommend contacting Ubisofts Support Team. Website found here https://support.ubisoft.com

Same thing here i got year 1 year 2 operators on r6 siege downloaded the dlc but no in game content

Hello David,

Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

I'm sorry to hear your paid operators are no longer available in-game. Are the missing operators purchased using in-game credits? Please try to re-login your Xbox account on your console. Please also try to check your order history if the purchase is listed. https://account.microsoft.com/billing/orders

If you are playing R6 through Game Pass and you're missing Year 1 and 2 operators, please make sure that the packs are installed on your console.

1. In My games & apps, highlight R6 (but don’t select it).

2. Press the Menu button on your controller, and then select Manage game and add-ons. Look for Year 1 Operators and Year 2 Operators and see if they are installed.

I hope this helps. I will be awaiting your response.

Regards,

Belle

Looks like GTA 5 and R6 Siege - R6 being my number 1

Looks like GTA 5 and R6 Siege - R6 being my number 1