My XboxOne kept scrolling down when when turned on.

Thank you so much for the update. if you have already performed the powercycle on your console and the same issue occurs, may I ask if there are any changes that you have made before the issue started?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If I may ask, have you tried to use a different controller? It can be an issue with the controller as well since you have tried resetting the console.

Also, please perform a powercycle by following the steps below:

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Yes I have tried 3 different controllers.

I did this and it didnt work. I even unplugged the xbox then plugged it back in. However when i turned the xbox back on it brought me to a screen with diffrent languges to choose from and even then it kept scrolling down.(i only have one controller)

i just kept scrolling down hoping for the OP to post a response when he was sober but I guess he's still on a high so