my xbox360 is scratching my discs

Discus and support my xbox360 is scratching my discs in XBoX on Consoles to solve the problem; My xbox360 keeps scratching my games and they wont come off aa6fe334-45ad-4e87-960a-7b01d2fd6d5c Discussion in 'XBoX on Consoles' started by SuperUKHDELITE, Jan 5, 2014.

  1. my xbox360 is scratching my discs


    My xbox360 keeps scratching my games and they wont come off

    :)
     
    SuperUKHDELITE, Jan 5, 2014
    #1
  2. Miss Portia
    Miss Portia Guest
    My Console is scratching my discs.

    As LeGit mentioned, this can only happen if the console is moved in any way while reading a disc. Activision does have a disc replacement program that you might try. That is available here:
    warranty.activision.com
     
    Miss Portia, Jan 5, 2014
    #2
  3. My Console is scratching my discs.

    Ok i have pretty much had enough of this.

    I recently re-joined xbox live again (It's been a while) and i was trying to play MW2/Black ops (I was/still thinking about buying MW3 so i decided to play those 2 games for a while).

    My MW2/Black ops discs were in perfect condition. I only got both of them last Christmas from friends. I tried to play MW2, i got to play it for about 3 hour, then i automatically went back to the dashboard and it wont read the disc anymore!! (same has happened
    to black ops)

    What do i do? I dont want to buy the discs again or buy them from the Marketplace so I'm basically screwed my xbox360 is scratching my discs :(

    To describe the scratch (on the MW2 and black ops disc's), it is a massive ring around the outer layer of the disc. The xbox dose not get lifted and it hasn't been dropped.
     
    reindheart-0F82E92D-F138-4404-A0B6-79EB907D89DD, Jan 5, 2014
    #3
  4. my xbox360 is scratching my discs

    This happened to me too, the night before last I switched it off and left FIFA 13 in it, and woke up the next morning, turned it on as you do, and it said that disk is unreadable!!!

    So I placed Hawx 2 in there no scratches on it, it came out with a ring around the outside of my disk!

    Looks like it's time to save all my games to my Xbox...................
     
    GamerBoyDylan, Jan 5, 2014
    #4
  5. MattKV1
    MattKV1 Guest
    Hello SuperUKHDelite,

    I've had this happen to me as well. I've found that you are less likely to encounter scratched game discs if you use your console in the horizontal position, as well as installing the main games you play to your hard drive. I've heard it's also helpful
    to remove your game discs from your Xbox if you won't be playing them for a while, but plan to let's say watch Netflix or Youtube for a day or two. Hopefully some of these ideas may help what you're encountering. Good luck!
     
    MattKV1, Oct 31, 2018
    #5
  6. MattKV1 Win User

    my xbox360 is scratching my discs

    Hello SuperUKHDelite,

    I've had this happen to me as well. I've found that you are less likely to encounter scratched game discs if you use your console in the horizontal position, as well as installing the main games you play to your hard drive. I've heard it's also helpful
    to remove your game discs from your Xbox if you won't be playing them for a while, but plan to let's say watch Netflix or Youtube for a day or two. Hopefully some of these ideas may help what you're encountering. Good luck!
  7. GamerBoyDylan Win User

    my xbox360 is scratching my discs

    This happened to me too, the night before last I switched it off and left FIFA 13 in it, and woke up the next morning, turned it on as you do, and it said that disk is unreadable!!!

    So I placed Hawx 2 in there no scratches on it, it came out with a ring around the outside of my disk!

    Looks like it's time to save all my games to my Xbox...................
  8. LeNicoW Win User

    My xbox can't read one game

    Yes, i tried with other games, it works perfectly. At the first sight there's no scratches, but after many tries, it seems that my Xbox360 made scratches on the disc. Don't know what should i do.
  9. NorthernZoot Win User

    Xbox360 Scratched disc

    MS does not replace game discs that are scratched/otherwise damaged. Some retail stores (such as EB Games for example) offer scratch protection for up to a year on game discs for an extra fee, but unfortunately that is the only type of return/exchange
    policy there is for game discs.




    Assuming your console is in a sturdy location, and hasn't been bumped or knocked over, and also assuming that you have placed the disc in the tray properly, you may want to consider scheduling a repair for the console. Over time, wear and tear on the
    console can cause the tray's to fail, or perhaps operate improperly. This could be the cause of your scratches.




    If your console is less than 1 year old (and the warranty hasn't been voided), the repair of this type would be free of charge. Otherwise, the cost will range somewhere around $100 approximately.

  10. Freedomix Win User

    Xbox360 Scratched disc

    Okay thanks for information.
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my xbox360 is scratching my discs

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