My xbox wireless headset chat mixer is not functioning properly

If that is the case, I would already suggest having the headset serviced by first registering it here:

https://account.microsoft.com/devices/

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your headset.

You might want to reset your headset to see if this helps.

To perform a hard reset of the headset:

Plug the USB-C cable into the headset and position yourself next to your console, Windows 10/11 device, or a power outlet with a USB connection (do not plug the other end of the USB-C cable into the console, PC, or outlet yet).

Hold down the headset’s power button and the mute button simultaneously (both buttons are located on the left earcup), and then quickly plug the USB-C cable into your console, PC, or outlet.

If the hard reset is successful, the headset should power off.

Turn the headset back on. (If you continue to hold down the power button throughout the hard reset process, the headset will power off and then power back on.)

Note If you hear a tone and the headset’s power light rapidly flickers orange and white, it means you have cleared the headset’s pairing info and not triggered a hard reset. If this happens, try the steps above again.

You can also check the guide above here:

https://support.xbox.com/en-US/help/hardware-ne...

If that does not work, I would suggest to have the headset serviced through here:

https://account.microsoft.com/devices/

Hope that helps!

Yes, you can use the Xbox One wireless headset chat mixer on PC if you have the USB wireless adapter.

To do this, you will need to follow these steps:

1. Connect the USB wireless adapter to your PC.
   
2. Turn on your Xbox One wireless headset and hold down the power button on the headset until it starts flashing. This puts the headset in pairing mode.
   
3. Press the pairing button on the USB wireless adapter until the LED starts flashing.
   
4. Once the LED on the USB wireless adapter stops flashing and stays lit, the headset is paired with your PC.
   
5. Open the Xbox Accessories app on your PC, and click on the "Xbox One Wireless Controller" device.
   
6. From there, you can adjust the chat mixer settings to your liking.
   

Once you have completed these steps, you should be able to use the chat mixer on your Xbox One wireless headset with your PC.

Are you using a wireless headset like Astro A50? If so then you have to use the physical chat mixer that is built in to the headset as the console guide chat mixer will be greyed out.

Good luck!

Howdy,

The issues seems to persist. The headset works fine aside from the chat mixer not functioning